Saied yaghnam
Palm Beach Gardens
Summary
Dynamic professional with a focus on business operations and strategic planning. Proven track record in establishing partnerships that enhance product quality and exceed sales goals, while fostering customer satisfaction through effective relationship management.
Overview
9
9
years of professional experience
Work History
CEO
Diamond Detailers
Boynton Beach
03.2024 - Current
- Established partnerships with suppliers to ensure high-quality products and materials.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Developed and implemented strategic business plans to increase company profitability.
Delivery Driver
DoorDash
03.2022 - Current
- Achieved on-time deliveries by selecting optimal routes to maximize efficiency.
- Enhanced customer satisfaction by ensuring all deliveries adhered to specified time frames and conditions.
- Delivered packages to customer doorsteps and business offices.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Automotive Technician
Firestone Auto Care
03.2022 - 03.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Warehouse Packer
Access Medical Laboratory
Jupiter
02.2019 - 12.2021
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Server
Moe's Southwest Grille
01.2017 - 07.2018
- Handling all money that goes in and out of cash register while providing customers with excellent customer service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL06-2021
Skills
- Strategic planning
- Partnership development
- Business operations
- Customer relationship management
- Stakeholder engagement
- Business intelligence
- Competitive analysis
- Systems thinker
Languages
Arabic
Timeline
CEO
Diamond Detailers
03.2024 - Current
Delivery Driver
DoorDash
03.2022 - Current
Automotive Technician
Firestone Auto Care
03.2022 - 03.2024
Warehouse Packer
Access Medical Laboratory
02.2019 - 12.2021
Server
Moe's Southwest Grille
01.2017 - 07.2018
High School Diploma -
Palm Beach Gardens High School