Reliable sales professional always up for a challenge. Known for closing difficult customer deals while remaining polished and composed. Pursuing a Technical Sales Representative role with a well-established organization.
Overview
3
3
years of professional experience
Work History
Tech Sales Associate
Staples
07.2022 - 06.2023
Collaborated with customers and asked questions to assess needs and budgets.
Engaged large and medium end-users to deliver company's total value proposition to increase sales.
Attended product-related technical shows and other activities to represent company products and services.
Demonstrated an extensive understanding of protection plans, adeptly advising customers on the value of safeguarding their purchases, ranging from a wide selection of tech products, office supplies, and furniture items.
Assisted customers with chair assembly, exemplifying meticulous attention to detail to ensure the delivery of a premium product experience.
Proficiently managed passport photo services, adhering strictly to established guidelines to produce precise and professional photos for customers.
Provided exceptional support in the print department, offering efficient assistance with happy returns, shipping, and package drop-off services.
Skillfully implemented planograms, optimizing product visibility and curating visually appealing displays to elevate the overall shopping experience.
Proactively advocated protection plans to customers, consistently surpassing daily targets through persuasive and informative engagements.
Pro Associate
Home Depot
01.2022 - 03.2022
Educated members and customers on new products, services and discounts to promote additional sales.
Took phone calls to book tee times and answer questions pertaining to golf operations.
Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
Operated cash register to accept cash, credit card and gift card payments.
Successfully managed the onboarding process for pro customers, facilitating seamless sign-ups for credit cards and rewards programs to enhance customer benefits and loyalty.
Assisted in managing inventory levels to meet pro customer demands, optimizing product availability and reducing wait times.
Sales Advisor
Office Depot Inc
08.2021 - 02.2022
Increased sales by offering advice on purchases and promoting additional products.
Listened to customer details and offered matching solutions to meet wide range of requirements.
Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Demonstrated features, answered questions and offered solutions.
Managed the shipping center, assisting customers with package drop-offs and providing guidance on shipping options.
Provided laminating services to customers for protecting important documents.
Collaborated with the printing department to help customers with basic document printing, troubleshooting paper jams, and operating printing equipment.
Stocked shelves and maintained inventory levels to ensure products were readily available for customers.
Advised customers on the features and benefits of tech products, helping them make informed purchase decisions based on their needs.
Demonstrated in-depth knowledge of various tech products, including printers, laptops, and desktops, along with their corresponding protection plans.
Effectively operated the cash register, processed payments accurately, and ensured proper cash handling procedures were followed.
Cook
Pizza Hut
08.2020 - 06.2021
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.