Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Saif Rehman

Alexandria,VA

Summary

Reliable sales professional always up for a challenge. Known for closing difficult customer deals while remaining polished and composed. Pursuing a Technical Sales Representative role with a well-established organization.

Overview

3
3
years of professional experience

Work History

Tech Sales Associate

Staples
07.2022 - 06.2023
  • Collaborated with customers and asked questions to assess needs and budgets.
  • Engaged large and medium end-users to deliver company's total value proposition to increase sales.
  • Attended product-related technical shows and other activities to represent company products and services.
  • Demonstrated an extensive understanding of protection plans, adeptly advising customers on the value of safeguarding their purchases, ranging from a wide selection of tech products, office supplies, and furniture items.
  • Assisted customers with chair assembly, exemplifying meticulous attention to detail to ensure the delivery of a premium product experience.
  • Proficiently managed passport photo services, adhering strictly to established guidelines to produce precise and professional photos for customers.
  • Provided exceptional support in the print department, offering efficient assistance with happy returns, shipping, and package drop-off services.
  • Skillfully implemented planograms, optimizing product visibility and curating visually appealing displays to elevate the overall shopping experience.
  • Proactively advocated protection plans to customers, consistently surpassing daily targets through persuasive and informative engagements.

Pro Associate

Home Depot
01.2022 - 03.2022
  • Educated members and customers on new products, services and discounts to promote additional sales.
  • Took phone calls to book tee times and answer questions pertaining to golf operations.
  • Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
  • Operated cash register to accept cash, credit card and gift card payments.
  • Successfully managed the onboarding process for pro customers, facilitating seamless sign-ups for credit cards and rewards programs to enhance customer benefits and loyalty.
  • Assisted in managing inventory levels to meet pro customer demands, optimizing product availability and reducing wait times.

Sales Advisor

Office Depot Inc
08.2021 - 02.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Managed the shipping center, assisting customers with package drop-offs and providing guidance on shipping options.
  • Provided laminating services to customers for protecting important documents.
  • Collaborated with the printing department to help customers with basic document printing, troubleshooting paper jams, and operating printing equipment.
  • Stocked shelves and maintained inventory levels to ensure products were readily available for customers.
  • Advised customers on the features and benefits of tech products, helping them make informed purchase decisions based on their needs.
  • Demonstrated in-depth knowledge of various tech products, including printers, laptops, and desktops, along with their corresponding protection plans.
  • Effectively operated the cash register, processed payments accurately, and ensured proper cash handling procedures were followed.

Cook

Pizza Hut
08.2020 - 06.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

High School Diploma -

West Potomac High School
Alexandria, VA
06.2020

Skills

  • Follow-Up Calls
  • Specification Analysis
  • Sales Presentation
  • Pricing Structures
  • POS Transactions
  • Customer Service and Assistance
  • Office Equipment

Languages

Urdu
Native or Bilingual

Timeline

Tech Sales Associate

Staples
07.2022 - 06.2023

Pro Associate

Home Depot
01.2022 - 03.2022

Sales Advisor

Office Depot Inc
08.2021 - 02.2022

Cook

Pizza Hut
08.2020 - 06.2021

High School Diploma -

West Potomac High School
Saif Rehman