Vilken Saintfar

- Successfully closed 13 sales within the first two months of employment, consistently exceeding monthly sales targets.

- Booked over 40 introductory sessions (intros) for the team, showcasing my ability to engage and convert prospects.

- Demonstrated strong communication skills by making 50+ outbound calls daily, effectively promoting membership benefits and encouraging participation in fitness programs.

- Collaborated with team members to create a positive and motivating environment for clients.

- Assisted with marketing initiatives and events to drive membership growth.

• Answered product questions with up-to-date knowledge of sales and promotions.
• Developed trusting relationships with customers by making personal connections.

• Participated in team meetings to discuss best practices for BDC operations.
• Maintained an organized filing system for customer records and documents.
• Verified that customer accounts were up to date with all required documents.
• Generated reports on sales activities as needed for management review.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
• Processed incoming calls, emails, and web chat requests promptly and professionally.
• Developed strong understanding of vehicle product knowledge to assist with automotive sales and customer questions.

• I'm a motivated sales professional with a strong track record. In the last four months, I consistently closed an average of 50 sales monthly, exceeding targets. I'm committed to engaging clients by calling back over 75 individuals daily. Having spoken to 200+ people at the point of sale, I understand customer needs and excel in overcoming objections.
• My impressive closing rate, consistently above 40%, highlights my sales skills and ability to address objections. I'm self-driven and confident, and I believe that my proven track record makes me a valuable asset for any organization seeking a dynamic sales professional.
• Provided accurate information about products, prices, and services.
• Processed transactions using a point-of-sale system.
• Built relationships with customers to encourage repeat business.
• Handled customer complaints in a professional manner.
• Greeted customers and provided exceptional customer service.

• Handled packages safely while unloading and transporting.
• Unloaded parcels from truck with care to avoid damage.
• Assisted in navigating large loads to assigned areas.
• Counted number of boxes or units in loading docks to confirm proper completion of work orders.
• Used scanners to track parcel information, condition or receipt.

• Communicated with clients to understand needs and identify best policies for each case.
• Calculated premiums and established payment methods.
• Pursued continued professional development through insurance workshops, course and webinars.

• Followed instructions to properly arrange merchandise items.
• Assisted customers with product, promotion and policy information.
• Updated pricing and sales signs to promote merchandise.
• Trained new team members on service processes to increase productivity.