SAIKIRAN ANUMALA
Arlington,TX
Summary
Salesforce professional with extensive experience in optimizing CRM systems and driving user engagement. Known for effective team collaboration, ensuring seamless integration of Salesforce solutions to meet dynamic business needs. Proven skills in data management, process automation, and problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salesforce Administrator
Accenture
08.2021 - 08.2023
- User Management & Security: Create and manage user profiles, roles, and permissions based on organizational role hierarchy
- Implement security models using Organization-Wide Defaults (OWD), Role Hierarchies, Sharing Rules, Field-Level Security, and Permission Sets
- Set up public groups and define record-level permissions to control data access
- Customization & Configuration: Design and deploy custom objects, page layouts, custom tabs, and Visualforce pages
- Implement picklists, dependent picklists, lookups, master-detail relationships, validation rules, and formula fields
- Develop and manage workflow rules, approval processes, auto-response rules, and email alerts to automate business processes
- Data Management & Migration: Perform data migration using Data Loader to import and export customer and master data
- Utilize Data Loader to extract, read, and load data from CSV files
- Conduct data mapping and ensure accurate transfer of information across Salesforce environments
- Reporting & Dashboard Development: Create custom reports and dashboards to provide relevant insights to stakeholders
- Ensure report accessibility is configured appropriately based on user roles and permissions
- System Documentation & Compliance: Maintain documentation for profiles, permissions, data mapping, workflows, and automation processes
Education
Bachelor degree - Electrical, Electronics and Communications Engineering
K L E F Deemed To Be University
Guntur, Andhra Pradesh05.2021
Masters degree - Information Technology
Webster University
San Antonio, TX03.2025
Skills
- Salesforce customization
- Workflow approvals
- Data validation
- User administration
- Process automation
- Customer service
- Support administration
- Workflow management
- Data migration
- Data management
- Organizational skills
- MS Office Suite skills
- Communication skills
- Salesforce Lightning Experience
- Data Loader
- Managing Salesforce users
- Data Security
- Configuration
- Troubleshoot issues
- Project Management
- CPQ configuration
- Lightning experience
- Service cloud management
- Sales cloud management
- Marketing cloud management
- Agile methodology
Certification
Salesforce Certified Administrator, Feb/25
Languages
English
Full Professional
Timeline
Salesforce Administrator
Accenture
08.2021 - 08.2023
Masters degree - Information Technology
Webster University
Bachelor degree - Electrical, Electronics and Communications Engineering
K L E F Deemed To Be University
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