Sailor Mitchell
Vernonia,OR
Summary
Dynamic and results-driven professional with extensive experience in high-volume customer service roles at Black Bear Diner. Proven expertise in cash handling and transaction accuracy, complemented by strong problem-solving abilities. Committed to maintaining safety compliance and delivering exceptional customer experiences while thriving in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Gas Station Attendant
Tread
Corvallis, Oregon
12.2025 - Current
- Assisted customers with fuel purchases and service inquiries.
- Maintained cleanliness and organization of the gas station premises.
- Monitored fuel inventory levels and reported shortages promptly.
- Operated cash register and processed transactions efficiently.
- Ensured compliance with safety protocols during fueling operations.
- Handled customer complaints professionally to ensure satisfaction.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Operated cash register to process customer transactions accurately and efficiently.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Attended to gas spills and accidents promptly and according to established guidelines.
Waitress
Black Bear Diner
Vernonia, USA
01.2022 - Current
- Delivered exceptional service to high-volume daily customers.
- Greeted guests, recorded orders, and provided menu recommendations to increase sales.
- Maintained cleanliness and food safety standards in compliance with regulations.
- Processed payments, issued change, and managed POS transactions accurately.
- Supported kitchen staff by preparing salads, garnishes, and maintaining stock.
- Trained incoming staff on restaurant procedures and service standards.
Wildland Firefighter
01.2022 - 01.2025
- Responded promptly to wildfire emergencies, often on short notice and at night.
- Worked long shifts in demanding outdoor conditions with strong endurance and reliability.
- Operated effectively on out-of-district assignments in 2023 and 2024.
- Followed all safety protocols and team instructions to support fire suppression efforts.
- Demonstrated discipline, resilience, and teamwork under high-stress conditions.
Ice Cream Artist
Calypso
Vernonia, USA
08.2021 - 09.2021
- Greeted and served guests, addressing dietary concerns and menu questions.
- Prepared specialty ice cream treats and beverages to customer specifications.
- Maintained cleanliness of equipment, lobby, and restrooms.
- Assisted with inventory and supply management to ensure uninterrupted sales.
- Promoted seasonal flavors and upsold specialty items.
Education
Bachelor of Science - Forestry
Oregon State University
Corvallis, OR01.2026
High School Diploma -
Vernonia High School
Vernonia, OR06.2022
Skills
- Point of Sale (POS) System Operations
- High-Volume Dining & Food Service
- Upselling & Customer Relationship Building
- Safe Food Handling & Sanitation Standards
- Cash Handling & Transaction Accuracy
- Ability to Lift 30 Pounds & High Physical Stamina
- Workflow Coordination & Team Collaboration
- Wildland Firefighting Safety & Operations
- Calm Under Pressure & Problem Solving
- Problem solving
- Safety compliance
- Customer service
Timeline
Gas Station Attendant
Tread
12.2025 - Current
Waitress
Black Bear Diner
01.2022 - Current
Wildland Firefighter
01.2022 - 01.2025
Ice Cream Artist
Calypso
08.2021 - 09.2021
Bachelor of Science - Forestry
Oregon State University
High School Diploma -
Vernonia High School