Saima Iqbal
Pace,USA
Summary
Seeking a career opportunity that provides room for growth and development, allowing the establishment of a strong professional connection with a reputable organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flight Attendant
Air Wisconsin Airlines
03.2020 - Current
- Performed pre-flight safety inspections to ensure operational readiness.
- Offer safety instructions to assure passenger security.
- Assisted passengers with special needs.
- Serve beverages and food to passengers, and attend to passenger needs during flights.
- Ensure the cabin is clean, organized, and stocked with necessary supplies.
- Ensured compliance with airline policies and regulations consistently.
- Attend training sessions to maintain skills and knowledge
Substitute Teacher
ESS Education
12.2022 - 10.2024
- Follow the lesson plan left by the regular teacher
- Keep students engaged and on task, and maintain order in the classroom
- Monitor students progress and keep track of information that will be useful for the regular teacher
- Supervise students and ensure their safety during class
- Leave notes and feedback for the regular teacher
- Assist with non-classroom duties when assigned
- Handle different grades and subjects
- Interact with a variety of students and staff
Passenger Services Agent
Swissport International Ltd.
09.2019 - 02.2020
- Greet passengers, assist with check-in, and handle baggage
- Provide information on flight schedules, boarding procedures, and gate changes
- Assist passengers with special needs, and unaccompanied minors and resolve customer inquiries or issues
- Ensure compliance with security regulations and handle lost or damaged luggage
- Excellent communication skills and customer service orientation
- Collaborate with airline staff, ground crew, and other departments to ensure smooth operations
Passenger Services Agent
Menzies Aviation
06.2019 - 08.2019
- Greet passengers, assist with check-in, and handle baggage
- Provide information on flight schedules, boarding procedures, and gate changes
- Assist passengers with special needs, and unaccompanied minors and resolve customer inquiries or issues
- Ensure compliance with security regulations and handle lost or damaged luggage
- Excellent communication skills and customer service orientation
- Collaborate with airline staff, ground crew, and other departments to ensure smooth operations
Education
Master's - Chemistry
University of Karachi
Karachi06.2014
Skills
- Communication skills
- Customer Service
Certification
- SQL-Data Reporting and Analysis
- CERTS - FEMA,
- Flight Attendant License,
- YMHFA,
- CPR AED,
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Substitute Teacher
ESS Education
12.2022 - 10.2024
Flight Attendant
Air Wisconsin Airlines
03.2020 - Current
Passenger Services Agent
Swissport International Ltd.
09.2019 - 02.2020
Passenger Services Agent
Menzies Aviation
06.2019 - 08.2019
Master's - Chemistry
University of Karachi
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