Saimen Makhdum
Chula Vista,CA
Summary
Dynamic and results-oriented professional with a proven track record in sales and customer service, notably at 7-Eleven. Excelled in upselling and customer retention, enhancing store revenue and client satisfaction. Demonstrates exceptional problem-solving abilities and excellent communication skills, fostering positive relationships with customers and team members alike. Achieved significant sales goals through effective merchandise management and customer engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
7-Eleven
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
North Park Produce
02.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kindergarten Teacher
Teddy Bear Nursery
10.2021 - 07.2022
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
Education
Biological Signs
Grossmont College
El Cajon, CASkills
- Upselling
- Fitting room maintenance
- Positive and professional
- Operate cash registers
- Dressing room maintanence
- Merchandise products
- Point of sale systems
- Customer relations management
- Sales goals achievement
- Manage inventory
- Energetic self-starter
- Dining area maintenance
- Checkout processing
- Money Management
- Attendance oversight
- Cross selling
- Trend Awareness
- Display design
- Pricing strategy
- Sales Techniques
- Store maintenance
- Order Fulfillment
- Customer Retention
- Time management abilities
- Stock replenishment
- Product presentation
- Professionalism
- Store operations
- Problem-solving abilities
- Excellent communication skills
- Superb time management
- Written and oral communication skills
- Exceeds sales goals
- Inventory control procedures
Certification
Pediatric first Aid
Health&safety COVID-19 guidelines
Child protection safety
Mental health support support group completion certificate
Digital literacy training certificate
Languages
Uzbek
Native or Bilingual
Urdu
Full Professional
Persian
Full Professional
Timeline
Sales Associate
7-Eleven
02.2023 - Current
Cashier
North Park Produce
02.2023 - 01.2024
Kindergarten Teacher
Teddy Bear Nursery
10.2021 - 07.2022
Biological Signs
Grossmont College
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