Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Work Availability
Timeline
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Sainath Chary Vadkapur

Ashland,USA

Summary

Nearly 8 years of experience in Information Technology with emphasis in Business Analysis, Project Management, Technical Writing, Proposal Writing, and Application Development and Implementation. Demonstrating expertise in analyzing business processes and implementing strategic solutions to drive efficiency and productivity. Expertise in leading cross-functional teams in the analysis and documentation of complex business processes, resulting in optimizing the cost, revenue growth, or process improvements. Highly skilled in gathering, analyzing, and interpreting business data to identify trends, draw conclusions, and present actionable insights. Proficient in using tools like Microsoft Excel Power BI, Tableau to extract, transform, and load data for decision-making purposes. Proactively identify and mitigate potential risks by conducting thorough risk assessments. Develop and implement risk mitigation strategies to ensure project success and continuity of business operations. Excellent understanding of User Stories in AGILE development, ability to convert story documents into functional Test Plans and Test Cases for Acceptance Testing and Functional Testing. Strong experience in identifying areas for process improvement, streamlining workflows, and implementing efficient business processes that result in enhanced productivity and reduced operational costs. Experience in leading the Offshore team and coordinating with the team members in testing and helping the team members in resolving their issues. Proficient in utilizing a wide range of business analysis tools and technologies, including Microsoft Excel, PowerPoint, SQL, Tableau, Power BI, JIRA, Confluence & R and Python. Well-rounded experience in testing RESTful and SOAP services for validating the HTTP responses and XML using POSTMAN and SOAPUI tools. Excellent skills and ability to work with Agile teams in story documentation, backlog grooming and Acceptance. Good documentation and process management skills with an ability to effectively understand the business requirements to develop a quality product, translate systems specifications into effective Test Plans. Capability to multi-task and coordinate with business analysts, technology, and engineering teams in Designing/Testing. Strong experience in writing Test cases for Web Based Applications, Web Services, RESTFUL and SOAP Services, and Warehouse Testing and Android and IOS Mobile testing. Hands-on experience in building and executing the automation framework for testing Web-Based applications across multiple browsers and Services/APIs for Sanity and Regression testing. Experience in conducting data analysis, ability to write complex SQL queries for systems validation, possess great understanding of jobs schedulers in ETL data warehouse infrastructure. Experience in using TestRail, QTest, Xray and Quality Center for Test Case management and Atlassian JIRA for bug reporting and communication to developers, product support, and test teams. Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis. Performed User Acceptance Testing (UAT), and Post Implementation Production Testing, worked with Business Analysts. Proficient in performing Systems Testing, Functional Testing, Integration Testing, Regression Testing, End-to-End Testing, User Acceptance or Business Acceptance Testing, Blackbox Testing, Error Handling, and defect reporting. Excellent team player and possess strong written and verbal communication skills.

Overview

8
8
years of professional experience

Work History

Sr. Business Analyst

Verizon
03.2023 - Current
  • Create use cases and user stories to define system behavior from an end-user perspective
  • Conduct interviews, surveys, and workshops to gather business requirements
  • Analyze and document functional and non-functional requirements
  • Actively worked with Development and Product team to deliver quality product and to maintain continuous services and app uptime for the end users
  • Participated and facilitated daily scrum meetings, sprint, and PI plannings, lead grooming sessions and Retrospective, lead working sessions with Third party vendors, Design and Requirement review meetings to actively collaborate with the project team and discuss testing strategies for each iteration
  • Communicate with stakeholders to understand their needs and expectations
  • Present findings and project updates to stakeholders and project teams
  • Assist in change management processes, helping stakeholders adapt to new systems or processes
  • Worked on testing the front-end functionality for web applications that are integrated with PEGA
  • Created and documented manual test plans and test cases to ensure every feature has good test coverage
  • Prepare and maintain documentation, including requirements specifications, process documentation, and user manuals
  • Identify and assess potential risks associated with proposed solutions
  • Develop risk mitigation strategies
  • Collaborate with external vendors to ensure their solutions align with business requirements
  • Define and track key performance indicators (KPIs) to measure the success of implemented solutions
  • Worked extensively on performing manual Functional, Smoke, Backend DB testing for AEM, Java, JavaScript and Angular web-based applications and eCommerce sites and Services/ API testing for testing the communication events between core systems and third-party systems
  • Worked on testing RESTFUL, SOAP and Microservices services to validate the HTTP requests, XML, and JSON using POSTMAN and SOAP UI tools
  • Used BrowserStack and PCloudy platforms for manual testing to test Mobile Applications across multiple ios and android devices
  • Integrated JIRA with Xray to document and track test cases and to improve the traceability of requirements, tests cases and defects
  • Collaborate with project managers to ensure successful project delivery
  • Assist in project planning, monitoring, and reporting
  • Performed Backend testing by running complex SQL queries in On Perm Oracle DB, AWS, and IBM Commerce DB2 to perform Data validations and scheduler jobs
  • Collaborated with cross-functional teams to manage the development and lifecycle of enhancements, extensions, and rationalization of multi-asset portfolio product lines, resulting in increased product offerings and customer satisfaction
  • Designed and developed various UML (Unified Modelling Language) diagrams like Use cases, Activity diagram and Sequence diagram using VersionOne
  • Played integral part in creating test plans, test scenarios and test cases
  • Overviewed end to end defect management
  • Bug fixes, retesting, break fixes, impact analysis and production assurance
  • Create weekly reports to inform management about the status of the project
  • Used JIRA as the project management tool
  • Demonstrated expertise in agile project management methodologies, prioritizing tasks, tracking progress, and managing project timelines to deliver projects efficiently and effectively
  • Leveraged advanced data analysis skills and utilized analytical tools to extract insights from large datasets, enabling data-driven decision-making and identifying opportunities for business growth
  • Coached and mentored team members on Agile methodologies, promoting a culture of learning, collaboration, and continuous improvement within the organization
  • Introduced and Implemented Agile best practices, such as user story refinement, backlog grooming, and sprint planning, resulting in improved predictability and delivery of value
  • Collaborated with Product Owners to refine and prioritize the product backlog, ensuring that it aligns with the overall product vision and meets client needs
  • Experience in Managing Custom Dashboards and designing of SDFC custom objects, custom fields, pick list, role-based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements
  • Worked with Salesforce CRM tool to access the customer’s entitlement, campaign management, lead management and contracts/services information
  • Plan course of medium to large-scale project(s) including milestones, resources needed in the form of staff hours, budget, use of technology and tools and document in project plan, following established project management methodology (Agile)
  • Environment & Tools: Agile, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SQL, Power BI, Python, R, Microsoft Project, Jira, Xray, Confluence, Slack, Webex, GIT, Bitbucket, AWS, Microsoft Access, Google Sheets, Jam Board, Figma, OneDrive, IBM Rational Rose, Excel add-ins for financial modeling.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Developed and implemented data governance policies and procedures.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.

Sr. Business Analyst

Express Scripts Inc
04.2021 - 02.2023
  • Worked closely with business stakeholders to understand their needs and gather detailed requirements for new systems or enhancements to existing systems
  • Created system design documents, including specifications, data flow diagrams, and process maps, to outline the proposed solutions and how they will address business requirements
  • Worked on Evaluating existing systems and technologies to identify areas for improvement, cost reductions, or potential upgrades
  • Research and assess third-party software solutions and technology vendors to determine their suitability for the organization's needs
  • Leading or participating with cross-functional teams to manage projects related to system implementations, upgrades, or process improvements
  • This includes defining project scope, timelines, and budgets
  • Worked on Analyzing data to identify trends, patterns, and insights that can inform business decisions and system improvements
  • Create test plans, conduct system testing, and ensure the quality and functionality of new systems or system enhancements
  • Create and maintain detailed documentation for systems, processes, and procedures, ensuring that they are up-to-date and accessible to relevant stakeholders
  • Provide training and support to end-users and other team members on how to effectively use and maintain the systems and technologies
  • Troubleshoot and resolve system issues, working closely with IT teams and end-users to address technical and operational challenges
  • Ensure that systems and processes comply with industry regulations, data security standards, and best practices
  • Identify opportunities for process optimization, automation, and efficiency improvements within the organization
  • Maintaining effective communication with business stakeholders, IT teams, and other relevant parties to ensure alignment between business needs and technology solutions
  • Maintaining comprehensive records of project progress, decisions made, and issues encountered to facilitate project reporting and post-implementation reviews
  • Keep up to date with industry trends, emerging technologies, and best practices related to business systems and analysis
  • Environment & Tools: Agile, AEM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SQL, Power BI, Python, R, Microsoft Project, Jira, Confluence, Microsoft Teams, Microsoft SharePoint, Git/GitHub, Microsoft Access, Dropbox, Salesforce, StatTools, IBM Watson Natural Language Understanding, QTest, Miro.
  • Created data models to support decision-making processes.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.

Business Analyst

US Bank
01.2020 - 03.2021
  • Worked on Defining project objectives, scope, and deliverables with collaborating with stakeholder
  • Collaborate with stakeholders to understand business needs and objectives
  • Conduct thorough analysis of current business processes and systems and documenting them for the future reference for the team
  • Taking the ownership of complex projects, from initiation to completion, ensuring they are delivered on time and within budget
  • Worked on identifying the opportunities for process improvement and system enhancements
  • Creating detailed business requirements documentation for new systems and software, and Design documents while collaborating with IT teams
  • Identify long-term technology trends and then evaluate and select appropriate technology solutions to meet business needs
  • Creating user stories to ensure seamless integration of new systems with existing infrastructure, to ensure data accuracy and integrity
  • Analyze data to identify trends, patterns, and insights that can drive decision-making
  • Develop and maintain data models, reporting structures, and dashboards
  • Make recommendations for investments in new technologies and systems
  • Act as a liaison between business stakeholders and IT teams
  • Communicate project status, challenges, and opportunities to senior management
  • Ensure clear and effective communication to bridge the gap between technical and non-technical stakeholders
  • Identify potential risks and issues related to projects and systems
  • Develop mitigation strategies to address risks and minimize disruptions
  • Provide training and support to end-users to ensure successful system adoption
  • Lead efforts to continuously improve business processes and systems
  • Monitor and manage the budget for projects and initiatives
  • Evaluate and select external vendors and suppliers for technology solutions
  • Manage vendor relationships and contracts
  • Ensure that systems and processes comply with industry regulations and security standards
  • Implement security measures to protect sensitive data and information
  • Creating QA user stories for testing new system processes, Software, and applications
  • Perform UAT testing and quality assurance to verify that requirements are met
  • Environments & Tools: Agile, Java Web Applications, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SQL, Tableau, Microsoft Project, Jira, Confluence, Lucidchart, Slack, Zoom, Microsoft SharePoint, Git/GitHub, Microsoft Access, Google Sheets, OneDrive, IBM Rational Rose, Excel add-ins for financial modeling, StatTools, IBM Watson Natural Language Understanding, TestRail.
  • Increased data accuracy by implementing thorough data validation and cleansing processes.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Created data models to support decision-making processes.

Business Analyst

Technology Solution Provider INC
02.2018 - 10.2019
  • Participate in the requirement specification process for new software functionality to ensure that the definitions of new functionality are clearly defined and understood
  • Collaborate with solution architects and development teams to design solutions that meet business requirements
  • Ensure that proposed solutions align with the organization's overall strategy and standards
  • Worked with database packages, procedures, PL/SQL jobs to support database management and database applications using Oracle, PL/SQL, SQL, Shell Script and various other software development tools and technologies
  • Worked on performance tuning for faster execution and ensures designs are consistent with development standards and aligned with the industry guidelines and best practices
  • Collaborate with testing teams to ensure that delivered solutions meet specified requirements
  • Participate in testing activities, such as test case review and validation
  • Worked on testing and validation of new software to ensure software changes meet the functional requirements and oversees the design, development, and testing of enhancements spanning multiple areas and of moderate complexity
  • Identify gaps between current processes and desired future state
  • Propose solutions to address identified gaps
  • Provided postproduction support such as problem identification, data analysis, and or emergency change requests
  • Work with stakeholders to prioritize requirements based on business value and criticality
  • Worked on analyzing the software requirements to meet the user needs, develop the test plans, define their software assurance procedures, and deliver the applications to the end users
  • Worked on determining the operational feasibility, troubleshooting, debugging the software automation scripts for finding the root causes, evaluate the Risk, and ensure automation suites are updated with the latest application version
  • Facilitate meetings and workshops to gather requirements, discuss project progress, or resolve issues
  • Collaborate with project managers to ensure that projects are delivered on time and within scope
  • Responsible for writing Functional test cases for interface development across multiple designs that served Fresenius Medical acute care and operation units in facilities
  • Acted as primary interface analyst for Soarian Clinicals orders, Clinical workflows and Charting using interface
  • Performed SQL using TOAD, conducted data validation, orders verification, schedules verification that are patient specific, verified and confirmed order schedulers are working as designed in the data warehouse
  • Performed end-to-end testing of Clinical workflows, schedule of procedures, schedule of medications, nutrition and dietary orders and charges in ADT
  • Performed testing of reports based on user specifications, medication reports, ancillary reports, patient schedules, Physician schedules, Nurse schedules and Materials Management
  • Used HP Quality Center to create and manage manual Test Plans, Test Cases, executed test cases in QC and reported to Functional Lead on status, created test execution reports and delivered to technical lead
  • Performed endpoint service and API testing using SOAP UI, tested request, and response to match requirements
  • Developed test procedures for role-based validations
  • Performed Functional, Regression, System Integration, User Acceptance and Configuration testing for web apps
  • Recorded, tested, and executed the application in different test environments by changing host names, port numbers and URLs, worked with development teams for test data creation
  • Environments & Tools: Agile, Java/javaScript Web Applications, Oracle DB, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SQL, Microsoft Project, Jira, Confluence, Microsoft Teams, Webex, Microsoft SharePoint, Git/GitHub, Microsoft Access, Google Sheets, OneDrive, IBM Rational Rose, Excel add-ins for financial modeling, StatTools, IBM Watson Natural Language Understanding, TestRail.
  • Evaluated vendor proposals for technology solutions, selecting those best-suited for meeting organizational goals.
  • Assisted in budget planning by identifying cost-effective technology solutions that met present needs while allowing for future scalability.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Created and maintained standard operating procedures governing system functions and features.
  • Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
  • Developed comprehensive documentation to support end-users and facilitate future enhancements.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Produced charts and diagrams to assist with problem analysis.
  • Coordinated data migration and consolidation efforts.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Developed diagrams to describe and lay out logical operational steps.

Business Analyst

TracFone Wireless INC
03.2017 - 01.2018
  • Prepared test data for data driven test cases and tested the entire application according to requirements
  • Examine and analyze data to identify trends, patterns, and insights
  • Create data models and assist in data mapping exercises
  • Provide training to end-users on new systems or processes
  • Assist in defining project goals, scope, and deliverables
  • Offer ongoing support and address user queries
  • Manage relationships with various stakeholders, including business leaders, project managers, and technology teams
  • Provide recommendations for process improvements based on analysis and feedback
  • Identify and assess potential risks and issues related to the project
  • Create clear and concise documentation of requirements, including use cases, user stories, process flows, and other relevant artifacts
  • Maintain and update documentation as requirements evolve throughout the project lifecycle
  • Ensure that stakeholder expectations are managed effectively throughout the project
  • Analyze data to identify trends, patterns, and insights that can inform business decisions
  • Contribute to data-driven decision-making processes
  • Performed Ad-hoc, Smoke, Functional, Acceptance, System, Integration, Usability, and Regression testing during different stages of the application development
  • Identify opportunities for process improvement within the organization
  • Involved mainly in testing the applications, comparing, and verifying the requirements and writing test cases
  • Worked with BAs for test case creation and documenting test procedures for functional testing
  • Involved in GUI testing of mobile application, worked in AGILE iterations to meet test acceptance criteria
  • Logged bugs in the Quality Center tracking tool
  • Responsible for generating complete test reports for each new release in Quality Center
  • Responsible for testing and verifying back-end database tables using SQL Queries
  • Troubleshot devices such as iPhones, iPads/tablets, HTC, Blackberry and Android devices
  • Responsible for testing each new version of application for Regression testing using Selenium Web Driver
  • Conducted GUI and Functionality testing, Regression testing using IDE scripts during Hardening testing phase
  • Participated in bug review meetings and bug Triage meetings
  • Interacted with developers, discussed technical problems, provided feedback concerning completeness and reported bugs
  • Environments & Tools: Waterfall, Angular Web Applications, HP ALM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SQL, Skype, Microsoft SharePoint, Git/GitHub, Microsoft Access, Google Sheets, PLSQL, IBM Rational Rose, Excel add-ins for financial modeling, IOS & Android.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Performed root-cause analysis on recurring issues within existing processes, identifying solutions that addressed underlying causes effectively.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Identified opportunities for cost savings through streamlined processes while maintaining quality standards.
  • Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
  • Coordinated testing efforts for proposed changes to ensure smooth integration into existing systems without compromising functionality or stability.

Business Analyst

Caterpillar
08.2016 - 02.2017
  • Worked on creating Software Design Specifications addressing the business requirements and utilizing the appropriate specifications and templates
  • Developed Test Plans for testing internal application called OR Manager 8.0
  • Coordinated with Product Development and Implementation teams for Pilot planning and training at client sites.
  • Tested Service Packs and coordinated regression test, acceptance test efforts for SP 7.x products
  • Ensure that stakeholder expectations are managed effectively throughout the project
  • Stay informed about industry trends and best practices to enhance the effectiveness of business analysis activities
  • Facilitate communication between business stakeholders and the development team
  • Ensure that all stakeholders have a common understanding of project requirements
  • Manage relationships with various stakeholders, including business leaders, project managers, and technology teams
  • Provide recommendations for process improvements based on analysis and feedback
  • Stay informed about industry trends and best practices to enhance the effectiveness of business analysis activities
  • Work with stakeholders to develop strategies for mitigating risks and addressing issues
  • Develop and execute test plans to ensure that the implemented solution meets the specified requirements
  • Validate that the solution aligns with the business objectives and provides the intended benefits
  • Performed database validation, backup/restore databases for Service Packs, testing data replications
  • Defect Management: Used in-house BugsDB for defect tracking, logging, bug-fixing and analysis reports
  • Implemented and trained teams on use HP Quality Center use for test management, migrated CareSuite test artifacts to HP ALM, managed test plans, requirements coverage, test case execution and reporting in ALM
  • Environments & Tools: Agile, Java/javaScript Web Applications, Oracle DB, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, SQL, Microsoft Project, Jira, Confluence, Microsoft Teams, Webex, Microsoft SharePoint, Git/GitHub, Microsoft Access, Google Sheets, OneDrive, IBM Rational Rose, Excel add-ins for financial modeling, StatTools, IBM Watson Natural Language Understanding, TestRail.
  • Leveraged SQL queries to extract relevant data from databases for further analysis and reporting purposes.
  • Contributed to risk assessment activities by identifying potential issues and suggesting mitigation strategies.
  • Facilitated communication between technical teams and end-users during system implementation projects.
  • Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
  • Improved team collaboration by organizing regular status update meetings and maintaining clear channels of communication among team members.
  • Assisted in the creation of test plans and provided feedback during the testing phase to improve application functionality.

Education

Master of Science - Mechanical Engineering

University of Bridgeport
Bridgeport, CT
05.2016

Bachelor of Engineering Technology - Mechanical Engineering

Osmania University
Hyderabad, India
05.2013

Skills

  • Microsoft Office Suite
  • Process Optimization
  • Project Management
  • Quality Assurance
  • Gap analysis
  • Specifications Documentation
  • Software Development Lifecycle
  • SQL and Databases
  • Risk Assessment
  • Technical Writing
  • CRM Systems
  • Data Modeling
  • Pivot tables
  • Process Development
  • Product Management

Languages

English
Full Professional

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCareer advancementWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sr. Business Analyst

Verizon
03.2023 - Current

Sr. Business Analyst

Express Scripts Inc
04.2021 - 02.2023

Business Analyst

US Bank
01.2020 - 03.2021

Business Analyst

Technology Solution Provider INC
02.2018 - 10.2019

Business Analyst

TracFone Wireless INC
03.2017 - 01.2018

Business Analyst

Caterpillar
08.2016 - 02.2017

Master of Science - Mechanical Engineering

University of Bridgeport

Bachelor of Engineering Technology - Mechanical Engineering

Osmania University

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Sainath Chary Vadkapur