Saint Nelson
Chicago,IL
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Walmart. Proven ability to enhance customer satisfaction through effective decision-making and attention to detail. Skilled in online order processing and maintaining inventory accuracy, consistently achieving high satisfaction ratings and optimizing service efficiency. Flexible and adaptable, thriving in fast-paced environments.
Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Chicago, IL
06.2022 - 04.2025
- Assisted customers in selecting products based on preferences and needs.
- Managed inventory levels, ensuring product availability for shoppers.
- Collaborated with team members to optimize shopping experience and service efficiency.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
City Sports
Sales Associates
Chicago, IL
06.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
Snipes Usa
Evergreen Park, IL
06.2020 - 08.2021
- Delivered exceptional customer service, resolving inquiries and enhancing satisfaction.
- Assisted in maintaining accurate inventory levels through diligent stock management.
- Processed transactions efficiently using point-of-sale systems to ensure smooth operations.
- Collaborated with team members to achieve sales targets and improve store performance.
- Trained new associates on product knowledge and customer engagement strategies.
- Built relationships with customers to encourage repeat business.
Order Picker
Amazon
Joliet, IL
12.2020 - 01.2021
- Operated handheld scanners to accurately pick and track inventory items.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained high standards of safety and cleanliness in the warehouse environment.
- Assisted in training new hires on best picking practices and safety protocols.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Education
No Degree - General Studies
South Suburban College of Cook County
South Holland, IL09-2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Flexible schedule
- Online order processing
- Verifying order accuracy
- Food safety and sanitation
Timeline
Personal Shopper
Walmart
06.2022 - 04.2025
City Sports
Sales Associates
06.2021 - 06.2022
Order Picker
Amazon
12.2020 - 01.2021
Sales Associate
Snipes Usa
06.2020 - 08.2021
No Degree - General Studies
South Suburban College of Cook County