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Dedicated, reliable operations and technology leader with a background in brokerage and RIA operations, process improvement, system implementations, and analytics possessing 14+ years of financial services experience and 9+ years experience strategizing, configuring, testing, and implementing software and operational initiatives for independent broker/dealers is seeking to leverage leadership and strategic planning experience to maximize operational and technology performance in the achievement of organizational objectives.

Experienced professional with a successful career in banking, business development, administration, management, and customer service with expertise in problem solving, conflict resolution, and communication. Excel at interfacing with others at all levels to ensure organizational goals are attained. Proactive approach has resulted in capturing numerous accounts and expanding client base. Possess excellent interpersonal, analytical, and organizational skills. Excel within highly competitive environments where leadership skills are the keys to success. Resilient, detail-oriented, and performant under pressure has proven ability to multitask in fast-paced environments while maintaining accuracy and attention to detail. Focuses on superior customer experiences, customer satisfaction and client retention. Active listener that pays close and full attention to customers and uses paraphrasing to show full retention and understanding of the information given. For marketing purposes has successfully managed four business social media accounts including Facebook, TikTok, Instagram, and LinkedIn. Experienced and proficient in using Microsoft 365, Google Workspace, Outlook, Gmail, Google Drive, Cloud storage, and communication/collaboration tools as in Zoom and Microsoft Trams to aid in an efficient, productive, and successful work day.

Accomplished master educator and trainer with a desire to take on new challenges. Effective at creating and optimizing training programs for new, professional, supervisory and management positions. Excellent communicator, multitasker and problem-solving abilities. Committed to ensuring success with a history of identifying needs and providing unique solutions to all stakeholders. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Known for being reliable, authentic, trustworthy, and operates with a high level of integrity.

Dedicated and energetic hospitality professional with over 15 years of customer service experience and 10+ years in high-volume bartending environments. Known for strong communication, fast problem-solving, and the ability to thrive in fast-paced settings while delivering exceptional guest experiences. Highly organized, dependable, and skilled in building customer relationships, managing inventory, and driving sales through personalized service.

Sainte Gomez

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Bartender

Bartender / Server

Server

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Bachelor of Science - Environmental Biology

Visual Communication Design and Architecture

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Bartender

Bartender / Server

Server

Bachelor of Science - Environmental Biology

Visual Communication Design and Architecture

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