Saira Cruz
Vista,CA
Summary
Motivated and dependable worker with strong communication and time management skills. professional growth and financial stability. Known for being reliable, quick to learn, and a team player with an open and flexible schedule. Authorized to work in the US for any employer
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader, Sales Operations
Picsolve
Carlsbad , CA
02.2024 - 01.2026
- Led daily sales operations meetings to align team objectives and drive performance.
- Streamlined order processing procedures, enhancing efficiency and reducing turnaround time.
- Mentored junior sales staff, fostering skill development and promoting teamwork.
- Analyzed sales data to identify trends, informing strategic decision-making for revenue growth.
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
- Coordinated with marketing to align promotional campaigns with sales objectives.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Scheduled and monitored sales team members' workloads to meet customer needs.
Sales Associate
Picsolve
Carlsbad, CA
03.2023 - 12.2024
- Provided exceptional customer service to enhance shopping experience and build customer loyalty.
- Assisted in product merchandising to optimize display effectiveness and drive sales growth.
- Managed cash register operations, ensuring accurate transactions and minimizing discrepancies.
- Collaborated with team members to maintain inventory levels and ensure product availability.
- Engaged with customers to understand needs, recommend products, and facilitate upselling opportunities.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Business Management - College
Palomar College
San Marcos, CA01.2026
Junior High School Education - undefined
Rancho Buena Vista High School
Vista, CA06.2025
Skills
Customer service
- Sales strategy implementation
- Team motivation
- Sales reporting
- Target setting
- Teamwork
Communication skills
Phone etiquette
Cash handling
Retail sales - Retail sales experience (3-5 years)
Certification
- Driver's License
Languages
Spanish - Fluent
English - Fluent
Bilingual
Timeline
Team Leader, Sales Operations
Picsolve
02.2024 - 01.2026
Sales Associate
Picsolve
03.2023 - 12.2024
Business Management - College
Palomar College
Junior High School Education - undefined
Rancho Buena Vista High School