SAIYED AJAJ AHMAD
BRANCH MANAGER
QID - 29035653617, Doha
Summary
Focused business leader with strong background in branch operations. Drives growth with focus on continuous business optimization and employee development. Well-organized, proactive and adaptable to changing markets. Exceptional planner, problem-solver and team manager.
8+ years of experience growing revenue for foreign exchange and remittance business.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
3
3
Language
Skills
Staffing optimizationCash flow managementBusiness planning
Sales and marketing strategies
Retail management experience
Presales Strategy Design
Business development expertise
Relationship building and management
Key performance indicators
Work History
Retail Sales
Travelex Qatar | Hamad International Airport
DOHA
09.2022 - Current
- Stay abreast of competing markets and provide reports on market movement and penetration 2.5%.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Utilized upselling techniques to promote additional products and increase sales
Operations and Branch Manager
Global Exchange | Bahrain International Airport
Muharraq
03.2020 - 08.2022
- Leading and managing team of employees, including hiring, training, and providing feedback and performance evaluations.
- Developing and implementing strategies to achieve branch goals and objectives. Increase sales by 12% and revenue 6.5%.
- Managing branch budget and financial performance, including analyzing financial reports and making adjustments as needed.
- Building and maintaining relationships with customers and ensuring that their needs are met, and their concerns are addressed.
- Collaborating with other branches and departments within organization to ensure consistent and effective operations.
- Engaged employees in business processes with positive motivational techniques
- Monitor and analyze performance: Regularly monitor and analyze sales and revenue data to identify areas of improvement and make data-driven decisions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Assistant Branch Manager
Bahrain Financing Company
Manama
02.2016 - 02.2020
- Branch head of all three branches at Airport
- Directing all operational aspects including sales, customer service, administration and audit in accordance with branch objectives
- Focusing more on online transactions & registration and Smart marketing
- Performs pre-audits checks to ensure ongoing adherence with compliance procedures.
- Maintains proper teller and vault cash levels, including ordering coin and currency.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised team of 21 branch employees and made recommendations regarding performance evaluations.
- Maximized efficiency through effective resource allocation and employee management.
Teller (Sales Consultant)
Bahrain Financing Company
Manama
11.2013 - 02.2016
- Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
- Maintain adequate cash drawer at all times; this includes buying and selling currency from vault as necessary.
- Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.
- Assist in ordering, receiving, verifying, and distributing cash.
- Organized and detail-oriented with strong work ethic.
Direct Sales Executive
Citi Bank
Seef Area
02.2013 - 10.2013
- Promoting bank's products and services to existing and prospective clients by utilizing available
- Developing new business prospects in specific geographic areas through cold calls Calling to customers and fix up meeting.
- Explaining to them about products Like Credit Cards and Personal Loan.
- Drove team revenue totals by bringing in top sales numbers.
- Set and achieved company defined sales goals.
Customer Service Representative
Trade India
New Delhi
12.2012 - 01.2013
- Responded to customer requests for products, services, and company information
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Education
Strategy And Operations - Business Administration
International Business Management Institute
Berlin, Germany 03.2023 - 04.2023
Financial Advisory Program -
Bahrain Institute of Banking And Finance
Juffair, Bahrain 06.2013 - 07.2013
Bachelor of Arts - Art
D.D.U University
India 07.2008 - 07.2011
Additional Information
Date of Birth - 06/07/1990
Nationality - Indian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Strategy And Operations - Business Administration
International Business Management Institute
03.2023 - 04.2023
Retail Sales
Travelex Qatar | Hamad International Airport
09.2022 - Current
Operations and Branch Manager
Global Exchange | Bahrain International Airport
03.2020 - 08.2022
Assistant Branch Manager
Bahrain Financing Company
02.2016 - 02.2020
Teller (Sales Consultant)
Bahrain Financing Company
11.2013 - 02.2016
Financial Advisory Program -
Bahrain Institute of Banking And Finance
06.2013 - 07.2013
Direct Sales Executive
Citi Bank
02.2013 - 10.2013
Customer Service Representative
Trade India
12.2012 - 01.2013
Bachelor of Arts - Art
D.D.U University
07.2008 - 07.2011