SAIYED AJAJ AHMAD
BRANCH MANAGER
QID - 29035653617, Doha
Summary
Focused business leader with strong background in branch operations. Drives growth with focus on continuous business optimization and employee development. Well-organized, proactive and adaptable to changing markets. Exceptional planner, problem-solver and team manager.
8+ years of experience growing revenue for foreign exchange and remittance business.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
3
3
Language
Skills
Staffing optimizationundefined
Work History
Retail Sales
Travelex Qatar | Hamad International Airport
DOHA
2022.09 - Current
- Stay abreast of competing markets and provide reports on market movement and penetration 2.5%.
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Utilized upselling techniques to promote additional products and increase sales
Operations and Branch Manager
Global Exchange | Bahrain International Airport
Muharraq
2020.03 - 2022.08
- Leading and managing team of employees, including hiring, training, and providing feedback and performance evaluations.
- Developing and implementing strategies to achieve branch goals and objectives. Increase sales by 12% and revenue 6.5%.
- Managing branch budget and financial performance, including analyzing financial reports and making adjustments as needed.
- Building and maintaining relationships with customers and ensuring that their needs are met, and their concerns are addressed.
- Collaborating with other branches and departments within organization to ensure consistent and effective operations.
- Engaged employees in business processes with positive motivational techniques
- Monitor and analyze performance: Regularly monitor and analyze sales and revenue data to identify areas of improvement and make data-driven decisions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Assistant Branch Manager
Bahrain Financing Company
Manama
2016.02 - 2020.02
- Branch head of all three branches at Airport
- Directing all operational aspects including sales, customer service, administration and audit in accordance with branch objectives
- Focusing more on online transactions & registration and Smart marketing
- Performs pre-audits checks to ensure ongoing adherence with compliance procedures.
- Maintains proper teller and vault cash levels, including ordering coin and currency.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised team of 21 branch employees and made recommendations regarding performance evaluations.
- Maximized efficiency through effective resource allocation and employee management.
Teller (Sales Consultant)
Bahrain Financing Company
Manama
2013.11 - 2016.02
- Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
- Maintain adequate cash drawer at all times; this includes buying and selling currency from vault as necessary.
- Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.
- Assist in ordering, receiving, verifying, and distributing cash.
- Organized and detail-oriented with strong work ethic.
Direct Sales Executive
Citi Bank
Seef Area
2013.02 - 2013.10
- Promoting bank's products and services to existing and prospective clients by utilizing available
- Developing new business prospects in specific geographic areas through cold calls Calling to customers and fix up meeting.
- Explaining to them about products Like Credit Cards and Personal Loan.
- Drove team revenue totals by bringing in top sales numbers.
- Set and achieved company defined sales goals.
Customer Service Representative
Trade India
New Delhi
2012.12 - 2013.01
- Responded to customer requests for products, services, and company information
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Education
Strategy And Operations - Business Administration
International Business Management Institute
Berlin, Germany 2023.03 - 2023.04
Financial Advisory Program -
Bahrain Institute of Banking And Finance
Juffair, Bahrain 2013.06 - 2013.07
Bachelor of Arts - Art
D.D.U University
India 2008.07 - 2011.07
Additional Information
Date of Birth - 06/07/1990
Nationality - Indian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Strategy And Operations - Business Administration
International Business Management Institute
2023.03 - 2023.04
Retail Sales
Travelex Qatar | Hamad International Airport
2022.09 - Current
Operations and Branch Manager
Global Exchange | Bahrain International Airport
2020.03 - 2022.08
Assistant Branch Manager
Bahrain Financing Company
2016.02 - 2020.02
Teller (Sales Consultant)
Bahrain Financing Company
2013.11 - 2016.02
Financial Advisory Program -
Bahrain Institute of Banking And Finance
2013.06 - 2013.07
Direct Sales Executive
Citi Bank
2013.02 - 2013.10
Customer Service Representative
Trade India
2012.12 - 2013.01
Bachelor of Arts - Art
D.D.U University
2008.07 - 2011.07
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