Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Saiyeid Sewell

New York,NY

Summary

Results-driven leader with a proven track record in operational efficiency, team leadership, and delivering exceptional customer experiences. Seeking to leverage leadership, problem-solving, and business management skills in a new industry focused on operations, administration, customer success, or project coordination.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Fedex Office
New York, New York
11.2024 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.

Operations Manager

CVS Health
New York, New York
11.2020 - 11.2026
  • Monitored inventory levels to ensure product availability and reduce shortages.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Maintained accurate inventory records to track stock levels and minimize costs.

Assistant Store Manager

Speedway
New York, New York
02.2018 - 01.2021
  • Assisted daily operations, ensuring smooth workflow and efficient service delivery.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Managed inventory levels, coordinating stock replenishment and organization.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Education

Bachelor of Arts - Business Administration

University of West Georgia
Carrollton, GA
12-2018

Skills

  • Team leadership
  • Operational efficiency
  • Inventory management
  • Problem solving
  • Assignment delegation
  • Sales techniques
  • Upselling and cross selling
  • Customer service management
  • Cost control
  • Conflict resolution
  • Employee training
  • Effective communication
  • Data analysis

Accomplishments

  • First Quartile Store Ranking FY26 - Exceeded sales goals and profit performance
  • Retail Plus One Champion Q4- used cross selling techniques to sell most retail products district-wide
  • Dean's List- University of West Georgia 2017-2018

Timeline

Assistant Store Manager

Fedex Office
11.2024 - Current

Operations Manager

CVS Health
11.2020 - 11.2026

Assistant Store Manager

Speedway
02.2018 - 01.2021

Bachelor of Arts - Business Administration

University of West Georgia
Saiyeid Sewell