Saja Altaai

• Delivered packages efficiently across assigned routes using company-provided vehicle.
• Transported and safely delivered items to prevent damage or loss.
• Communicated with dispatch to confirm delivery schedules and address any issues.
• Assisted in loading and unloading packages, ensuring proper handling protocols.
• Followed traffic laws and company policies to ensure safe driving practices.
• Provided excellent customer service by addressing inquiries during deliveries.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Inspected vehicle regularly for safety and maintenance needs before each shift.

• Facilitated tax documentation and appointment scheduling for clients.
• Translated documents and coordinated doctor appointments for clients.
• Delivered interpretation services during immigration processes.

• Delivered packages efficiently across assigned routes using company-provided vehicle.
• Verified deliveries against shipping instructions prior to delivering to customers.
• Maintained accurate records of deliveries and pickups for tracking purposes.
• Assisted in loading and unloading packages, ensuring proper handling protocols.
• Communicated with dispatch to confirm delivery schedules and address any issues.
• Notified customers of delays to decrease calls to support.
• Provided excellent customer service by addressing inquiries during deliveries.
• Followed traffic laws and company policies to ensure safe driving practices.
• Inspected vehicle regularly for safety and maintenance needs before each shift.

• Delivered packages efficiently across assigned routes using company-provided vehicle.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Transported and safely delivered items to prevent damage or loss.
• Followed traffic laws and company policies to ensure safe driving practices.
• Inspected vehicle regularly for safety and maintenance needs before each shift.
• Provided excellent customer service by addressing inquiries during deliveries.

•Provided timely and efficient resettlement services to newly
arriving refugees through the reception &
placement and matching grant programs.

•Formed collaborative partnership with Community Health Care to enhance support services for clients. with Community Health Care to enhance support services for clients. •Organized health screening events with local community clinic to provide essential health services. events with local community clinic. •Developed and maintained detailed records of client cases, ensuring accuracy and confidentiality. •Managed multiple caseloads while providing quality services in a timely manner. •Documented services delivered to comply with agency, state and federal regulations and requirements. •Responded to inquiries from clients and citizens regarding benefits, application process and program eligibility.

• Assisted clients with completing immigration paperwork and applications.
• Conducted needs assessments to identify client service requirements.
• Coordinated referrals to community resources and support services.

•Front end Manager, handled every cashier's break, handled
customer complaints promptly and effectively,
•helped cashiers with transactions or void items as needed,
make sure store is clean, turn in register tills,
•maintained shelf's stocked for next day operation, and closed
store at the end of the night.
•Scanned customer purchases and worked to streamline
transactions.
•Processed payments promptly for customers to exceed
productivity standards.
•Helped with purchases and signed customers up for rewards
program.
•Operated self check out and maintained area clean and made
sure no merchandise is stolen.
•Front end courtesy helping bring in grocery carts, bagging
customers groceries, maintained the store clean,
took out trash as needed

•Managed front desk operations, ensuring efficient guest check-
in and check-out processes.
•Coordinated appointment scheduling, enhancing
organizational efficiency and client satisfaction.
•Assisted in resolving customer inquiries, fostering positive
relationships and effective communication.
•Maintained accurate records of visitor logs and
correspondence to support administrative functions.

Processed customer transactions using POS systems, ensuring accuracy and speed in service. •Maintained accurate cash drawer and balanced daily sales receipts. •Assisted customers with inquiries, providing exceptional service and support. Collaborated with team members to ensure a clean and organized store environment.

• Processed customer transactions efficiently at checkout stations.
• Maintained accurate cash drawer throughout shifts.
• Assisted customers with product inquiries and selections.

•Prepared and assembled food items according to standardized
recipes and quality standards.
•Maintained cleanliness and organization of kitchen and dining
areas to ensure compliance with health regulations.
•Operated kitchen equipment efficiently, ensuring proper safety
protocols were followed at all times.
•Assisted in training new team members on proper procedures
and customer service techniques.