Saja Corven
Estero,FL
Summary
PEER TO PEER SALES | FINANCE | SMALL BUSINESS OPERATIONS Passionate and driven professional looking to expand my career experience. Broad knowledge in commission-based sales and finance. Experience in Automotive sales, Finance and Small business operations. Communication Oriented. Affable. Persistent leader with history of surpassing revenue objectives with market-savvy approaches and persuasive negotiation skills. Talented project manager successful at tackling problems with tenacity and sound judgment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Marketing and Sales Manager
Katz Tires
05.2022 - Current
- Managed sales promotions and marketing strategies on major social media sites.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Analyzed sales and marketing data for improved strategies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Finance Sales Representative
Fred Martin Superstore
08.2020 - 05.2022
- Broad understanding in seeking loan approval for clients with low credit scores
- Consistent top sales performers in dealership in total units and gross sales
- Extensive experience in customer satisfaction and communication
- Participated in monthly sales meetings developing new sales goals and monthly planning
- Effectively communicated and coordinated deals between higher management, service departments and finance.
- Trained and mentored new sales representatives
- Retained excellent client satisfaction ratings through outstanding service delivery
- Developed and delivered engaging sales presentations to convey product benefits
- Kept detailed records of daily activities through online customer database
- Monitored service after sale and implemented quick and effective problem resolutions
- Selected correct products based on customer needs, product specifications and applicable regulations
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
Internet Sales Professional
Westshore Honda
01.2018 - 05.2020
- Assisted individual Internet Sales Professionals in setting aggressive realistic monthly sales goals
- Communicated directly with higher management regarding sales goals and marketing needs
- Maintained sales goals and consistent top customer satisfaction scores
- Worked as a contributing member of Sales team by partnering with dealership in meeting monthly sales goals and revenue targets
- Worked with and supervised automotive sales professionals to ensure individual and department sales goals and quotas are met or exceeded
- Managed and determined sales status and progress reports as well as performing statistical analysis and projections for future sales goals
- Assist, contribute, and direct Internet Sales team to provide outstanding customer service and achieve sales goals
- Exceeded sales goals every month with total annual sales increasing over 100% in one year
- Consistently earned highest rating in customer service satisfaction surveys.
Chiropractic Assistant
Simpsons Chiropractic
01.2012 - 01.2016
- Conferred with chiropractor progress of patients and adaptation of treatment program
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Experience taking medical histories and recording vital signs
- Observed and performed patient therapies such as: electric muscle stimulation, ultrasound, diathermy, laser, mechanical traction, hydrotherapy and other exercises
- Prepared patients for examinations and procedures such as X-ray
- Participated in daily operations of office and workflow.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
Manager
Sub Xpress
01.2008 - 01.2013
- Coordinate entire restaurant operation from product purchasing to customer service
- Responsible for hiring and training new employees
- Executed frequent business performance evaluations
- Analyzed and planned restaurant sales and profitability
- Organized marketing activities, such as promotional events and discount schemes
- Prepare daily and weekly reports including staff and labor rates, inventory and sales.
- Developed and maintained relationships with customers and suppliers through account development
- Maximized performance by monitoring daily activities and mentoring team members
- Planned and budgeted accurately to provide business with resources needed to operate smoothly
- Improved marketing to attract new customers and promote business
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Managed and motivated employees to be productive and engaged in work
- Controlled costs to keep business operating within budget and increase profits
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Leveraged data and analytics to make informed decisions and drive business improvements
Education
Certification training for Emergency Medical Transport - Emergency Medical Technology
Ehove Career Center
Sandusky, OH05.2017
Skills
- Rapport and Relationship Building
- Relationship Building
- Pre-Sales Support
- Team Leadership
- Contract Negotiations
- Sales Quota Achievement
- Leads Prospecting
- Social Media Management
- Customer Service
- Credit History Analysis
- Appointment Scheduling
Certification
- EMT
- CPR/First Aid
Skills
- Microsoft Office Products
- Apple iOS
- Promax
- VinSolutions
- E-Leads
- Social Media Marketing
- DealerTracker
- Vauto
- CDK global
Languages
Arabic
Native or Bilingual
Timeline
Marketing and Sales Manager
Katz Tires
05.2022 - Current
Finance Sales Representative
Fred Martin Superstore
08.2020 - 05.2022
Internet Sales Professional
Westshore Honda
01.2018 - 05.2020
Chiropractic Assistant
Simpsons Chiropractic
01.2012 - 01.2016
Manager
Sub Xpress
01.2008 - 01.2013
Certification training for Emergency Medical Transport - Emergency Medical Technology
Ehove Career Center
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