Sajah Kuderman
Long Beach,CA
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
5
5
years of professional experience
Work History
Barista
The Coffee Bean & Tea Leaf
09.2023 - Current
- Shift Lead
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained calm demeanor during high-volume periods and special events.
Barista
The Library: A Coffee House
Long Beach, CA
01.2023 - 06.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Barista
Nordstrom Ebar
South Coast Plaza
11.2021 - 12.2022
- Described menu items to customers and suggested appealing products.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Shift Lead
Babas Hot Chicken
Riverside & Costa Mesa, CA
02.2020 - 09.2021
- Shift Lead
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Responded to customer inquiries and complaints in a professional manner.
- Operated kitchen equipment, including deep-fryers, ovens, grills.
Education
Bachelor's in English Literature -
California State University of Long Beach
12-2024
Associates of Arts Degree in English Literature -
Riverside Community College
Riverside, CA12.2020
High School Diploma -
Encore High School for the Performing Arts
Riverside, CA06.2019
Skills
- Safe Food Handling
- Cash Handling
- Opening and closing duties
- Beverage Preparation
- Food Preparation
- Coffee expertise
- Exceptional customer service
- Safe Food Handling Practices
- New Hire Training
- Active listener
- Friendly and outgoing
- Team Player
Languages
American Sign Language
Limited
Timeline
Barista
The Coffee Bean & Tea Leaf
09.2023 - Current
Barista
The Library: A Coffee House
01.2023 - 06.2023
Barista
Nordstrom Ebar
11.2021 - 12.2022
Shift Lead
Babas Hot Chicken
02.2020 - 09.2021
Bachelor's in English Literature -
California State University of Long Beach
Associates of Arts Degree in English Literature -
Riverside Community College
High School Diploma -
Encore High School for the Performing Arts
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