Summary
Work History
Education
Skills
Accomplishments
Timeline
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Sajana Basnet

East Elmhurst

Summary

Dependable and friendly professional skilled in customer service and problem-solving. Known for exceptional active listening and attention to detail, ready to contribute positively to team dynamics and enhance customer experiences.

Dependable customer service representative with strong problem-solving and time management skills. Committed to enhancing customer experiences and efficiently resolving inquiries.

Work History

Customer Service Representative

Poke Bowl
Long Island City, NY
04.2026 - Current
  • Provided prompt and courteous service to customers, ensuring positive dining experiences.
  • Assisted in resolving customer inquiries and complaints effectively and efficiently.
  • Maintained cleanliness and organization of dining area, enhancing overall customer satisfaction.
  • Processed customer orders accurately using point-of-sale system to ensure timely service.

Education

High School Diploma -

Newtown High School
48-01 90street, Queens, 11373
06.2026

Skills

  • Customer service
  • Friendly, positive attitude
  • Organization and time management
  • Decision-making
  • Active listening
  • Dependable and responsible
  • Flexible and adaptable
  • Attention to detail
  • Time management
  • Problem-solving
  • Teamwork and collaboration

Accomplishments

  • Delivered excellent customer service by assisting customers, answering questions, resolving concerns, and creating a welcoming dining experience as a Customer Service Representative at Poke Bowl.
  • Developed strong communication and teamwork skills by working efficiently with coworkers in a fast-paced restaurant environment.
  • Recognized for academic excellence by earning the Principal's Scholarship, demonstrating dedication, responsibility, and outstanding academic performance.
  • Completed over 100 hours of volunteer service, showing commitment to helping the community, reliability, and a strong work ethic.
  • Balanced work, volunteering, and academics, demonstrating excellent time management, organization, and the ability to prioritize responsibilities.
  • Built problem-solving and interpersonal skills by assisting diverse customers and handling daily workplace challenges professionally.

Timeline

Customer Service Representative

Poke Bowl
04.2026 - Current

High School Diploma -

Newtown High School