Sajata Moses
Baton Rouge
Summary
Detail-oriented Medical Receptionist with expertise in health information management, patient care, and insurance verification. Committed to enhancing patient experiences through effective communication and streamlined processes.
Overview
1
1
Certificate
30
30
years of professional experience
Work History
Medical Receptionist
UnitedHealthcare
Baton Rouge
11.2025 - Current
- Scheduled appointments efficiently using electronic health record systems.
- Managed patient check-in and check-out processes to enhance operational flow.
- Verified patient information and insurance details, maintaining accuracy to support seamless patient care.
- Greeted patients and visitors with professionalism and friendliness.
- Collaborated with medical staff, facilitating effective communication and coordination for daily operations.
- Directed incoming calls to appropriate departments, ensuring timely responses to patient inquiries.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Patient Care Technician
Susan Hernandez
Baton Rouge
10.2023 - 07.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Coordinated with healthcare team to enhance quality patient care and improve outcomes.
- Supported patients with daily living activities and personal hygiene to promote comfort and dignity.
- Delivered emotional support and companionship to patients during recovery, fostering a positive healing environment.
- Maintained patient records and documented care procedures accurately.
- Followed safety protocols to maintain a clean and safe patient environment.
Health Care Assistant
Health Source One Private Duty & Staffing
Baton Rouge
11.2010 - 10.2019
- Assisted patients with daily living activities and personal care to enhance comfort and well-being.
- Monitored and recorded vital signs and patient conditions to track health status.
- Communicated patient updates to healthcare teams to ensure coordinated care.
Patient Care Technician
Louisiana CNI
Baton Rouge
02.2000 - 11.2003
- Collaborated with healthcare team to deliver direct patient care and facilitate effective treatment.
- Collaborated with healthcare team to ensure quality patient care delivery.
- Supported patients in daily living activities and personal hygiene to enhance comfort and wellbeing.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented care procedures and maintained patient records accurately to ensure continuity of care.
- Followed safety protocols to maintain a clean and safe patient environment.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Telecommunications Technician
West Communications
Baton Rouge
01.1997 - 11.1999
- Guided customers in product selection and addressed inquiries to enhance overall customer experience.
- Maintained comprehensive knowledge of product features and benefits.
- Collaborated with team members to enhance customer service strategies.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints promptly to uphold high satisfaction levels.
- Resolved customer complaints promptly and efficiently.
- Developed key customer relationships to increase sales.
- Delivered personalized service to strengthen customer relationships.
Education
Master of Public Health - Medical Microbiology And Bacteriology
Western Governors University
Salt Lake City, UT06-2028
Medical Insurance Billing And Coding - Medical Termnology
Remington College
Baton Rouge, LA06-2006
GED -
Christa McAliffe
Baton Rouge, LA05-1994
Skills
- Health information management
- Electronic health records
- Insurance verification
- Patient care
- Attention to detail
- Team collaboration
- Effective communication
Certification
- Certiftcate In Medical Insurance Billing and Coding
Timeline
Medical Receptionist
UnitedHealthcare
11.2025 - Current
Patient Care Technician
Susan Hernandez
10.2023 - 07.2025
Health Care Assistant
Health Source One Private Duty & Staffing
11.2010 - 10.2019
Patient Care Technician
Louisiana CNI
02.2000 - 11.2003
Telecommunications Technician
West Communications
01.1997 - 11.1999
Master of Public Health - Medical Microbiology And Bacteriology
Western Governors University
Medical Insurance Billing And Coding - Medical Termnology
Remington College
GED -
Christa McAliffe