SAJI JACOB VITHAYATHIL
San Francisco,CA
Summary
Seasoned Bartender/Manager with a proven track record at Kells Irish Restaurant and Bar, excelling in staff training and supplier negotiations to enhance operational efficiency. Skilled in workplace safety and customer engagement, achieving high satisfaction levels. Expert in alcohol awareness and bar equipment maintenance, ensuring a top-notch customer experience.
Overview
31
31
years of professional experience
Work History
Bartender/Manager
Kells Irish Restaurant and Bar
07.1998 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Assisted in recruiting top talent for the bar team, conducting thorough interviews and selecting qualified candidates.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Served consistent portions following recipes and control standards.
- Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
Barback/Bartender
Kells Irish Restaurant and Bar
10.1993 - 05.1998
Expediter
Columbia Tower Club
04.1994 - 02.1996
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
Skills
- Employee scheduling
- Menu development
- Workplace safety
- Customer engagement
- Alcohol awareness
- Bar equipment maintenance
- Complaint handling
- POS system operation
- Supply ordering
- Liquor restocking
- Cash register operation
- Responsible alcohol service
Timeline
Bartender/Manager
Kells Irish Restaurant and Bar
07.1998 - Current
Expediter
Columbia Tower Club
04.1994 - 02.1996
Barback/Bartender
Kells Irish Restaurant and Bar
10.1993 - 05.1998
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