Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SAJJUANA A. EDWARDS

Miami

Summary

To obtain a position where I can utilize my existing skills and acquire new abilities for career growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Substitute Teacher(Part Time)

Kelly Educational Staffing
01.2024 - Current
  • Arrive on time and check in with school office.
  • Take students attendance and report it as required.
  • Pick up students from designated
  • Maintain classroom and students behavior.
  • Deliver instructions in ways students are able to comprehend.
  • Supervise students during class, transitions, lunch, recess or specials
  • Adapt if no lesson plan is provided.
  • Leave detailed notes for the returning teacher about what was covered and students behavior.

Customer Service Associate

Fed Ex Office Printing, Packing & Shipping Services
10.2020 - 12.2023
  • Prepared, shipping & receiving documents and packages promptly and accurately.
  • Provided customer service in printing, signs, graphics, and shipping products.
  • Assembled packages and prepared goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
  • Set up and operated printing, binding, and other related equipment using customer-supplied original media and documents.
  • Ensured that customers' problems were resolved quickly.
  • Maintained a safe, clean, and orderly retail center.

Member Service Advisor(temporary)

Nations Benefits
03.2022 - 01.2023
  • Handled inbound and outbound calls with Members enrolled in Nations Benefits programs.
  • Acted as the Liaison between the Member and the partner provider to arrange Member appointments with Nations Hearing Providers.
  • Provided knowledge and in-depth advice for each line of business served: hearing, OTC, PERS, and Insurance.

Deli Clerk

Publix Supermarket
04.2017 - 10.2020
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples, and responding to requests.
  • Prepared special orders.
  • Filled, maintained, and rotated products and displays.
  • Followed all food safety and sanitation procedures established by the company and other regulatory agencies.
  • Cooperated with others to ensure customer satisfaction.

Education

High School Diploma -

North Miami Beach Senior High School
01.2016

Skills

  • Adjust quickly and react positively to change
  • Possess excellent communication skills
  • Ability to work on own initiative
  • Solid multi-tasking and time management skills

Certification

Certificate(s) of Excellent Customer Service

Timeline

Substitute Teacher(Part Time)

Kelly Educational Staffing
01.2024 - Current

Member Service Advisor(temporary)

Nations Benefits
03.2022 - 01.2023

Customer Service Associate

Fed Ex Office Printing, Packing & Shipping Services
10.2020 - 12.2023

Deli Clerk

Publix Supermarket
04.2017 - 10.2020

High School Diploma -

North Miami Beach Senior High School

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SAJJUANA A. EDWARDS