Officina Profumo Pharmaceutica di Santa Maria Novella
New York, USA
04.2024 - Current
Managed $1M+ annual wholesale portfolio and maintained 40+ wholesale relationships.
Onboarded 10+ accounts, identified new business opportunities, and enhanced customer loyalty.
Analyzed market trends and adjusted sales strategies to meet customer needs, leading to a 34% increase in sales in 2025.
Prepared sales reports and analyzed performance to drive strategic decision-making and optimize sales.
Monitored inventory levels and coordinated with logistics for timely order fulfillment.
Facilitated on-site training sessions to enhance sales capabilities and foster long-term client and employee engagement.
Assisted various departments in 4 store openings and 6 pop-up events across the US through warehouse planning, visual merchandising, and team coordination to ensure smooth execution from setup to launch.
Wholesale Assistant & Ecommerce Coordinator
Officina Profumo Pharmaceutica di Santa Maria Novella
01.2023 - 04.2024
Assisted in managing 30+ wholesale accounts by processing orders, tracking inventory, and ensuring timely delivery.
Cultivated and maintained client relationships to drive repeat business.
Executed a combined role with customer service and logistics responsibilities for 500+ weekly orders, resolving order issues and ensuring timely, accurate delivery while maintaining high customer satisfaction.
Client Advisor
Officina Profumo Pharmaceutica di Santa Maria Novella
07.2022 - 01.2023
Sold luxury fragrance, beauty, skincare, and home products, providing personalized recommendations.
Delivered exceptional customer service, addressed inquiries and resolved issues.
Achieved top-performing client advisor status by consistently exceeding sales targets.
Store Associate & Ecommerce Coordinator
2nd Street USA
New York, New York
07.2021 - 05.2022
Handled sales transactions, organized inventory, and maintained store visuals.
Uploaded products to Shopify and created Instagram content for weekly drops.
Education
Bachelor of Arts - Postmodern Fashion: The Ethics & Aesthetics of Fashion Business, French
New York University, Gallatin School of Individualized Study
New York
05.2022
High school or equivalent - AP courses: Macroeconomics, Microeconomics, Calculus BC, English Language & Composition, Japanese
Skyline High School
Ann Arbor, MI
Skills
Microsoft Office Suite and Google Workspace
Ecommerce operations and retail management
Shopify and HubSpot proficiency
Visual merchandising strategies
Customer relationship management
Languages
Japanese
Professional
French
Elementary
Timeline
Wholesale Account Executive of North America
Officina Profumo Pharmaceutica di Santa Maria Novella
04.2024 - Current
Wholesale Assistant & Ecommerce Coordinator
Officina Profumo Pharmaceutica di Santa Maria Novella
01.2023 - 04.2024
Client Advisor
Officina Profumo Pharmaceutica di Santa Maria Novella
07.2022 - 01.2023
Store Associate & Ecommerce Coordinator
2nd Street USA
07.2021 - 05.2022
Bachelor of Arts - Postmodern Fashion: The Ethics & Aesthetics of Fashion Business, French
New York University, Gallatin School of Individualized Study
High school or equivalent - AP courses: Macroeconomics, Microeconomics, Calculus BC, English Language & Composition, Japanese