Sakia Mills
Atlanta,GA
Summary
Passionate and experienced Esthetician seeking to leverage expertise and enthusiasm for skincare education in the role of Dermalogica Instructor. Committed to delivering top-notch training, driving sales growth, and making a lasting impact on the skincare industry.
Overview
8
8
years of professional experience
Work History
Esthetician/CM
Anastasia Beverly Hills (Nordstrom)
10.2023 - Current
- Execute waxing services based on clients' needs.
- Successfully plan and execute events at the store level.
- Cultivate strong relationships with clients through personalized consultations and product recommendations, resulting in a 20% increase in client retention.
- Manage the retail counter, overseeing inventory, merchandising, and sales strategies.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Esthetician
IWI Fresh Resting Spa
02.2022 - Current
- Maintain strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Enhance spa revenue through upselling additional services and retail products during consultations.
- Participate in ongoing professional development opportunities to stay current on industry trends and techniques.
- Develop customized facial treatments for individual clients to address specific skin care needs.
- Enhance spa revenue by upselling products and services during client consultations.
Hiring and Selling Manager
Anthropologie
02.2022 - 10.2023
- Developed high-performing sales team through targeted recruitment, comprehensive training programs, and ongoing performance evaluations.
- Optimized store layout design in collaboration with visual merchandisers resulting in improved foot traffic flow throughout the retail space, ultimately driving sales.
- Cultivated a culture centered around continuous learning which ultimately translated into top-notch selling skills among employees leading to increased average transaction values per sale.
- Organized promotional events and interacted with community to increase sales volume.
- Built relationships with customers and community to establish long-term business growth.
Assistant Store Manager
Bath And Body Works
06.2019 - 02.2022
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Assisted in recruiting, hiring and training of team members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Department Manager
Nordstrom Rack
06.2016 - 05.2019
- Developed strong rapport with customers, driving repeat business through personalized service experiences.
- Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to team members.
- Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
Education
Bachelor of Arts - Organizational Leadership
University of Cincinnati
Cincinnati, OHCertification - Esthetics
Moler Hollywood Beauty Academy
Cincinnati, OHSkills
- Artistry
- Sales and Customer Relationship Management
- Team Leadership and Training
- Negotiation
- Microsoft Office
- Retail Management
- Inventory Control
- Marketing and Promotions
- Vendor Management
- Sanitation and Safety Compliance
Timeline
Esthetician/CM
Anastasia Beverly Hills (Nordstrom)
10.2023 - Current
Esthetician
IWI Fresh Resting Spa
02.2022 - Current
Hiring and Selling Manager
Anthropologie
02.2022 - 10.2023
Assistant Store Manager
Bath And Body Works
06.2019 - 02.2022
Assistant Department Manager
Nordstrom Rack
06.2016 - 05.2019
Bachelor of Arts - Organizational Leadership
University of Cincinnati
Certification - Esthetics
Moler Hollywood Beauty Academy
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