Sakia Hampton
Lynwood,CA
Overview
3
3
years of professional experience
Work History
Sales Consultant
VXI
01.2012 - 12.2014
- Sales consultants are professionals who help customers and clients find the best products or services for their needs
- Some of the skills that sales consultants need (skills that I possess) are as follows: Sales process: the ability to follow a systematic and effective approach to selling
- Product knowledge: the ability to understand and explain the features and benefits of the products or services they offer
- Communication: the ability to communicate clearly and persuasively with customers and clients, both verbally and in writing
- Persuasion: the ability to influence and convince customers and clients to buy or take action
- Negotiation: the ability to reach a mutually beneficial agreement with customers and clients
- I had the Verizon contract where we would upsale Verizon upgrades to existing Verizon customers
- Our quota was 6 upsales a day and I would always meet or exceed my quota
- In order to do this our trainers would teach us to build rapport with our clients and let them know that we are Verizon family and we treat them as if we've known them for years, which Verizon has, and our clients treated us the same
- I represented Verizon on those calls and I handled that responsibility with dignity and care
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 14 months.
Life Agent
World Financial Group
12.2012 - 12.2014
- Providing advice to clients and recommending insurance products
- Providing intermediary services between insurance companies and clients
- Providing good customer service to maintain and retain clients
- Expanding customer base
- Interviewing prospective clients to gather data about them
- Handling insurance claims of the beneficiaries, ensuring the accuracy of documents and account statements for verification
- Discussing possible options and alternatives, as well as considering the clients' long-term financial goals and objectives
- Selling life insurance policies, acting as a middleman between the insurance company and the client, and giving advice that pays out when the insured dies
- Strong customer service skills
- Effective at customer communication
- Comprehensive understanding of insurance laws and regulations
- Experienced in corporate insurance sales
- Proficient networking skills
- Able to offer understandable explanation of policy coverage to clients
- Efficient at keeping client records.
Education
Bachelor of Science in Business - Business Economics
University of Phoenix
Los Angeles, CASkills
- Customer service
- Salesmanship
- Product knowledge
- Meeting and exceeding sales targets
- Staying up-to-date on industry regulation and best practices
Timeline
Life Agent
World Financial Group
12.2012 - 12.2014
Sales Consultant
VXI
01.2012 - 12.2014
Bachelor of Science in Business - Business Economics
University of Phoenix