Sakib Ahmed
Arlington,TX
Summary
Results-driven entrepreneur and Co-Founder of PnutO Shop, successfully steering global operations and implementing innovative e-commerce strategies. Proven ability to curate diverse product ranges, specializing in apparel and personalized gift items. Accomplished Customer Service Representative at Walgreens, with a focus on delivering exceptional service and contributing to a positive shopping environment. Currently pursuing a Bachelor's in Information Systems and actively acquiring certificates in IT security, agile, and Jira from Coursera.
Overview
3
3
years of professional experience
1
1
Certification
Work History
College Guidance Counselor | Mentor
InspirED Outreach
Arlington, TX
12.2023 - Current
- Conduct individual and group counseling sessions to address students' academic, personal, and career development needs.
- Organize and facilitate workshops on college admissions, financial aid, and career exploration.
- Implement innovative strategies to enhance students' college readiness and application success rates.
- Serve as a mentor, offering guidance on academic achievement, extracurricular involvement, and personal growth.
Co-Founder | PnutO EShop
Self Employed Web
Dhaka, Bangladesh
01.2021 - Current
- Established relationships with key customers, vendors, and partners.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Researched competitors' products and services in order to identify gaps in the market.
Customer Service Representative
Walgreens Boots Alliance
Arlington, TX
02.2023 - 11.2023
- Upheld quality control policies and procedures to increase customer satisfaction.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Educated customers on special pricing opportunities and company offerings.
Education
Bachelor of Science - Information Sysem
The University of Texas At Arlington
Arlington, TX05-2026
Skills
- Google Certified Python Developer
- Knowledgeable in Agile, Jira, Scrum and Waterfall
- Certified in MS Word
- HTML, CSS, Javascript
- Customer Relationship Management
- IT Security
- Project Planning
- Web Content Creation
- Agile Work Processes
- Management
Certification
- Badge in AWS S3
- Google Certified in Python
- Cengage Certified in MS Word
Timeline
College Guidance Counselor | Mentor
InspirED Outreach
12.2023 - Current
Customer Service Representative
Walgreens Boots Alliance
02.2023 - 11.2023
Co-Founder | PnutO EShop
Self Employed Web
01.2021 - Current
Bachelor of Science - Information Sysem
The University of Texas At Arlington
- Badge in AWS S3
- Google Certified in Python
- Cengage Certified in MS Word
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