SAKIB QUADER
PERSONAL BANKER
Queens
Summary
Professional banker with strong experience prepared for this role. Adept at driving results through effective financial solutions and customer relationship management. Emphasizes team collaboration and adapts seamlessly to changing needs. Skilled in client consultations, transaction processing, and regulatory compliance. Reliable and solutions-focused.
Overview
9
9
years of professional experience
33
33
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Retail Banker
TD Bank N.A.
05.2025 - Current
- Identify the transaction requirements of clients, inform clients about all service and digital channels, and utilize available technology and marketing tools to discover opportunities, while presenting product offers and financial solutions.
- Develop referral business opportunities through Centers of Influence and the Shared Green Program and refer to the lending officer for appropriate lending products.
Personal banker
Citibank
01.2024 - Current
- Proficient in products, services, and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience.
- Partner with specialists (financial advisors, mortgage bankers, and business relationship managers) to connect customer, makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs.
Universal Banker
Citibank
07.2021 - 12.2023
- Provide satisfactory customer service by receiving, analyzing, researching, and seeking resolution to assigned inquiries.
- Executes all service, transactions (deposits, payments, address change). Performs branch operations which include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Shift Manager
Fluffy’s Cafe
06.2016 - 03.2020
- Gather, validate, and maintain data and other transaction inputs. Enter transactions in the system and the service request management to.
- Supervised a team to maintain smooth operations, monitored employee performance using metrics from homebase, and implemented quality control measures.
Administrative Assistant
Con Edison
04.2016 - 06.2016
- Implemented a workflow management system that automated the tracking, reviewing, and organizing of documents and records.
- Utilize databases and information systems, input and manage records in various databases and maintain accurate case files.
Computer Lab Assistant
LaGuardia Community College
02.2016 - 04.2016
- Discuss assigned duties with classroom teachers to coordinate instructional efforts.
- Preparing detailed case summaries for review, performing related tasks, and undertaking additional responsibilities as assigned by supervisors.
Education
Bachelor of Science - Finance
Zicklin School of Business
New York, NY 05.2001 - 01.2020
Associate of Science - Accounting
LaGuardia Community College
Long Island City, NY 05.2001 - 01.2016
Skills
Consumer banking
Branch operations
Financial product sales
Cash handling proficiency
Loan processing
Credit analysis
Fraud prevention
Teamwork and collaboration
Customer service excellence
Team leadership
Leadership Experience
Available upon request.
Awards
- RECOGNIZED for leading in sales IN the area.
- Recognized by top leaders for excellent branch operation oversight.
Certification
NMLS
Timeline
Retail Banker
TD Bank N.A.
05.2025 - Current
Personal banker
Citibank
01.2024 - Current
Universal Banker
Citibank
07.2021 - 12.2023
Shift Manager
Fluffy’s Cafe
06.2016 - 03.2020
Administrative Assistant
Con Edison
04.2016 - 06.2016
Computer Lab Assistant
LaGuardia Community College
02.2016 - 04.2016
Bachelor of Science - Finance
Zicklin School of Business
05.2001 - 01.2020
Associate of Science - Accounting
LaGuardia Community College
05.2001 - 01.2016
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