Sakima Ratz
Cape Coral,FL
Summary
Dynamic and results-driven professional with experience as a Stage Electrician at IATSE Local 647, skilled in scheduling and conflict resolution. Proven ability to enhance team performance and customer satisfaction through effective relationship building and strong work ethic. Committed to delivering exceptional service and achieving group goals in fast-paced environments.
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
9
9
years of professional experience
Work History
Stage Electrician
IATSE Local 647
08.2016 - Current
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization in stage environments.
- Excellent interpersonal relations between myself, coworkers, and even clients.
- Managed and lead any team on a given day to set out and complete various goals as a group.
- Performed routine and complex maintenance and repairs on various electrical equipment.
Deli Sales Clerk
Publix Supermarkets Store
10.2024 - 02.2025
- Kept cool and collected regardless of external factors and intense workloads with a smile and ensured the customer was satisfied with my service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Processed payments and returns with accuracy and efficiency.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
GED -
FT Myers Education Center
North Fort Myers, FL05-2016
Skills
- Scheduling
- Entertainment assistance
- Sales
- Guest services
- Accurate record keeping
- Conflict resolution
- Relationship building
- Stress management
- Strong work ethic
- Strong respect for my elders
Timeline
Deli Sales Clerk
Publix Supermarkets Store
10.2024 - 02.2025
Stage Electrician
IATSE Local 647
08.2016 - Current
GED -
FT Myers Education Center
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