Summary
Overview
Work History
Education
Volunteer Work
Timeline
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Sakina Collins

Marlin,Texas

Summary

Motivated Cashier Team Lead with 20 years of experience training and encouraging new hires in busy retail locations. Proficient in break scheduling and task delegation. Comfortable handling customer-oriented or employee-instigated issues using soothing nature that prevents escalation. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

22
22
years of professional experience

Work History

Cashier Team Lead

Exxon Mobil
09.2021 - Current
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.

Patient Care Assistant

Agape Home Health
05.2008 - 08.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Ticket Agent

Greyhound: Bus Station
01.1998 - 08.2005
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Directed passengers to correct loading gates or areas for departures and connections.
  • Gathered supporting documents to complete end-of-shift reporting and explain discrepancies.
  • Sold 1000 tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.

Education

Medical Assistant - Medical Assisting

ATI Medical Health
Dallas, TX
04.1988

High School Diploma -

Thomas Jefferson High School
Dallas, TX
05.1981

Volunteer Work

Parkland Hospital: Burn Unit, Patient Information


Veterans Administration: Patient Information, Service to Veterans Affairs


American Redcross: Diaster Relief Services, Administrative Assistant to Service of the Armed Forces


Service League Of Dallas: Feed My Straving Children, Genesis Woman Shelter

Timeline

Cashier Team Lead

Exxon Mobil
09.2021 - Current

Patient Care Assistant

Agape Home Health
05.2008 - 08.2021

Ticket Agent

Greyhound: Bus Station
01.1998 - 08.2005

Medical Assistant - Medical Assisting

ATI Medical Health

High School Diploma -

Thomas Jefferson High School

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Sakina Collins