Summary
Overview
Work History
Education
Skills
Timeline
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Sakira Baker

Irving,TX

Summary


As seasoned insurance professional, equipped with comprehensive understanding of life insurance products and client needs analysis. Known for unwavering focus on client satisfaction and consistently achieving sales targets. Valued for collaborative approach and adaptability in dynamic environments, with strong analytical and communication skills.

Overview

26
26
years of professional experience

Work History

Life Insurance Agent

AAA Life Texas
06.2021 - Current
  • Consistently exceeded individual sales targets while contributing to overall team success in meeting company goals.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Promoted products and services using upselling and other sales strategies.
  • Increased sales of life insurance products through tactical customer outreach.

Insurance Sales Agent

Liberty Mutual
08.2015 - 06.2021
  • Maximized agency revenue by consistently meeting and exceeding assigned sales targets, contributing to overall financial success.
  • Educated clients on available auto insurance products, empowering them to make informed decisions regarding their coverage options.
  • Contributed to a positive work environment by actively participating in team-building activities and sharing best practices among colleagues.
  • Followed up promptly with interested clients to close sales.
  • Developed and implemented comprehensive training program for new agents, significantly reducing ramp-up time.
  • Developed sales strategies to increase sales of insurance policies.

Sales Executive

MultiView
03.2011 - 04.2015
  • Maintained extensive product knowledge, enabling successful upselling of additional products or services when appropriate.
  • Established strong relationships with clients through effective communication and attentive customer service.
  • Managed a robust sales pipeline, prioritizing opportunities for maximum revenue generation and long-term success.
  • Negotiated contracts with suppliers to ensure competitive pricing and favorable terms.
  • Exceeded quarterly sales targets consistently, contributing to overall company growth and success.
  • Collaborated with marketing teams to develop targeted campaigns for specific industries and demographics.

Network Technician

Verizon
04.2008 - 10.2010
  • Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
  • Served as an invaluable resource within the IT department, consistently offering guidance and mentorship to junior technicians working towards professional growth and development.
  • Maintained detailed inventory records for all networking equipment, simplifying asset tracking and management practices within the department.
  • Supported users both local and by phone with problem resolution and education.
  • Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
  • Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
  • Managed security operations for 150 computers in network, related systems and maintenance protocols.

Sales Supervisor

Verizon
08.2007 - 08.2008
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Collaborated with other departments to ensure seamless communication and smooth workflow across teams.

Telecommunications Sales Representative

Verizon
04.1999 - 08.2007
  • Exceeded monthly sales quotas consistently, contributing significantly towards overall team performance targets.
  • Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
  • Implemented strategic account management plans for key clients to ensure consistent growth in revenues from existing customers.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

High School Diploma -

Plainfield High School
North Plainfield, NJ
06.1996

Skills

  • Insurance policy sales
  • Building relationships
  • Client service
  • Client account management
  • Coaching and mentoring
  • Staff motivation
  • Quality assurance

Timeline

Life Insurance Agent

AAA Life Texas
06.2021 - Current

Insurance Sales Agent

Liberty Mutual
08.2015 - 06.2021

Sales Executive

MultiView
03.2011 - 04.2015

Network Technician

Verizon
04.2008 - 10.2010

Sales Supervisor

Verizon
08.2007 - 08.2008

Telecommunications Sales Representative

Verizon
04.1999 - 08.2007

High School Diploma -

Plainfield High School

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Sakira Baker