Sakkunny Chhim
Fort Worth,TX
Summary
I’m highly motivated, and I have over 8 years of experience in customer service/sales. Bright, energetic and results-driven self-starter with positive and inspiring personality. Dedicated to making lasting impact on store sales and team cohesiveness. Hardworking sales professional with proven drive and sales planning abilities. Successful at consistently achieving sales and operational objectives.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Ben E. Keith
03.2024 - Current
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase customers satisfaction.
- Navigated efficiently through various routes for timely delivery.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Communicated proactively with management about potential issues or delays in delivery times.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
Store Stocker
Ben E. Keith
07.2022 - 03.2024
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
Assistant Sales Manager
First Texas Homes
10.2016 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Managed and developed sales team.
- Converted project specifications into drawings and other materials that would be used to create product.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Operations Manager
24 Hour Fitness
02.2014 - 02.2017
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Monitored employee productivity and optimized procedures to reduce costs.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Package Handler
Fed Ex Ground
08.2013 - 01.2014
- Delivered updates on anticipated task completion times.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Maintained inventory and locations to [Number] percent accuracy using computerized warehouse management system.
Metal Sorter
Talem Inc
03.2012 - 10.2012
- Assisted [Number] sorters with lifting and moving heavy and bulky items.
- Assessed and sorted items into containers or designated areas according to classification, size and condition.
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX05.2013
Skills
- Product and Service Promotion
- Operating Procedures and Policies
- Customer Trend Analysis
- Interdepartmental Collaboration
- Decision Making
- Time Management
Timeline
Delivery Driver
Ben E. Keith
03.2024 - Current
Store Stocker
Ben E. Keith
07.2022 - 03.2024
Assistant Sales Manager
First Texas Homes
10.2016 - Current
Assistant Operations Manager
24 Hour Fitness
02.2014 - 02.2017
Package Handler
Fed Ex Ground
08.2013 - 01.2014
Metal Sorter
Talem Inc
03.2012 - 10.2012
High School Diploma -
Arlington Heights High School
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