Sakyla Sigala
Chico,CA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Has hands-on experience in customer service, payment processing and sales.
Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Known for maintaining speed, accuracy and courtesy under pressure. Has successfully taught multiple new employees how to maximize performance and get a grounding in learning the systems and costumer service.
Overview
2
2
years of professional experience
Work History
Cashier
Sierra Village Market
Portola, CA
09.2023 - 08.2024
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness, in areas including registers, bathroom and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Discounted purchases by scanning and redeeming coupons.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
Volunteer
N/A
Portola , CA
08.2022 - 04.2024
- Volunteer work at an elementary school, in a high school club, for class funds, and raising/helping operate events for a community swim team.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors and completed tasks within the appropriate time frame.
- Greeted guests and offered assistance in finding specific items or personnel.
- Helped with prep, set up, and breakdown of community and public events.
- Money handling.
- Assisted in a classroom setting.
- Management of money.
Education
High School Diploma -
Portola Junior/Senior High School
Portola, CA06-2024
Skills
- POS Systems
- ID Verification
- Product Recommendations
- Payment Processing
- Customer Service
- Payment Collection
- Staff Training
- Cleaning and sanitizing
- Merchandise Restocking
- Regulatory Compliance
- Liquor regulations and compliance
- Scanner operations
- Records Maintenance
- Liquor Law Compliance
- Cash Register Operation
- Customer Assistance
- Cash Handling
- Returns processing
Affiliations
- Art/Design
- Writing
- Physical activities, for example swimming
- Reading
Accomplishments
- Wrote and Illustrated a children's book about bullying
- Club Secretory two years running
- Invited to attend the National Academy of Future Physicians and Medical Scientists hosted at Harvard University
References
References available upon request.
Timeline
Cashier
Sierra Village Market
09.2023 - 08.2024
Volunteer
N/A
08.2022 - 04.2024
High School Diploma -
Portola Junior/Senior High School