SAKYRA STONE
Amityville Mobile
Amityville,NY
5
years of professional experience
Medical office coordinator supporting 20+ schedule items per day, patient registration, insurance verification, and daily schedule management in a high-volume practice setting. Coordinates EHR updates, document scanning, and billing support while keeping records accurate and ready for clinical review. Maintains orderly communication between patients, providers, and front-office staff to keep visits moving smoothly.
Work History
Temporary Medical Administrative Assistant
1 Year 2 Months- Managed 10 patient appointments weekly while coordinating provider schedules and follow-up visits.
- Maintained electronic health records with accurate data entry, document retrieval, and secure file updates.
- Handled incoming calls, routed patient inquiries, and took detailed messages for physicians and office staff.
- Verified insurance coverage, supported billing questions, and processed payments using electronic office systems.
Medical Receptionist
2 Years 1 Month- Scheduled 5 appointments weekly by managing calendars, coordinating meetings, and confirming visit times.
- Processed 10 patient check-ins daily while verifying coverage, collecting payments, and updating account details.
- Managed incoming calls, routed messages to the right staff, and maintained courteous phone communication throughout the day.
- Updated patient records, medical histories, and contact information in the electronic health record for accurate traceability.
- Coordinated patient flow by reviewing daily schedules and adjusting appointments to reduce missed visits.
- Maintained HIPAA compliance while handling personal and financial information with discretion and professionalism.
- Supported front desk operations by scanning documents, organizing paperwork, and preparing mailings for the office team.
Medical Scribe
2 Years 1 Month- Transcribed physician orders and verbal instructions into the medical record with careful attention to terminology and accuracy.
- Followed up on pending labs, referrals, procedures, and consultations to keep patient records current.
- Maintained strict HIPAA compliance while handling sensitive patient information and confidential medical records.
- Screened incoming calls and visitors while supporting front desk operations and patient questions with professionalism.
- Reviewed transcribed notes for spelling, grammar, and clarity before submission to physicians for final review.
Dental Treatment Coordinator
10 Months- Managed daily appointment scheduling to keep patient visits organized and reduce open slots.
- Processed weekly patient registrations to capture complete intake details before treatment.
- Developed individualized treatment plans based on dental terminology, procedures, and each patient's specific needs.
- Verified insurance details, benefits, and coverage before appointments to support accurate billing and payment processing.
- Maintained patient records in practice management software and updated treatment changes, follow-up instructions, and chart notes.
- Coordinated referrals with outside providers and followed up until results were received and shared with the care team.
- Handled incoming calls, greeted patients, completed front desk tasks, and supported a welcoming check-in and check-out process.
Patient Care Coordinator
1 Year 7 Months- Processed 5 patient calls weekly, directing inquiries and voicemails to the appropriate staff members.
- Maintained accurate medical charts and reports using electronic health records and related office software.
- Coordinated appointments, follow-ups, and reminder calls to support timely patient care.
- Interviewed patients to complete intake forms, case histories, and insurance paperwork.
- Provided compassionate support to patients and families while explaining policies, procedures, and financial responsibilities.
- Collaborated with physicians, nurses, and therapists to coordinate care and refer patients to appropriate resources.
Education
High School Diploma
Skills
Appointment scheduling
Insurance verification
Patient registration
Patient intake processing
Referral coordination
HIPAA compliance
Medical records management
Document control
Release of information
Front desk operations
Medical billing and coding
Multiline phone systems
Electronic health records
Prior authorization
Claims follow-up
Denial management
Patient portal support
Medical practice management software
Referral tracking
Personal Information
Title: PATIENT ACCESS REPRESENTATIVE
Timeline
Temporary Medical Administrative Assistant
Amityville Mobile
03.2024 - 05.2025Read More
Medical Receptionist
Icon PLC
02.2022 - 03.2024Read More
Medical Scribe
Prophase Labs Inc
01.2022 - 02.2024Read More
Dental Treatment Coordinator
Contemporary Dental Implant Centre
05.2021 - 03.2022Read More
Patient Care Coordinator
Parkview Nursing & Rehab Center
01.2020 - 08.2021Read More
Walter G O Connell
High School Diploma
Read More