Sal Esquivel
Burbank,CA
Summary
Accomplished BDC Sales Manager with a proven track record at Trailer Hitch RV, enhancing sales through strategic market strategies and CRM proficiency. Excelled in building client relationships and mentoring teams for peak performance. Skilled in sales coordination and customer service, achieving significant revenue growth by leveraging industry insights and effective decision-making.
Overview
2
2
years of professional experience
Work History
BDC Sales Manager
Trailer HItch RV
05.2024 - Current
- Developed strong client relationships for higher customer satisfaction and repeat business.
- Managed a team of sales representatives, providing regular training and performance evaluations.
- Collaborated effectively with marketing department colleagues to create compelling promotional materials that showcased the company''s unique selling points.
- Increased sales revenue by implementing strategic marketing plans and analyzing market trends.
- Maintained a thorough understanding of industry trends, adjusting tactics accordingly for continued success in a competitive market.
- Mentored junior team members, sharing industry expertise and best practices to support their professional growth and enhance overall team performance.
- Optimized CRM systems for improved data management and more accurate forecasting capabilities.
BDC Representative
Mccord's Vancouver Toyota
08.2023 - 04.2024
Mobile Expert
T-Mobile
10.2022 - 08.2023
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
Education
High School Diploma -
Burbank Adult School
Burbank, CASkills
- Market strategies
- Sales coordination
- Performance Evaluation
- Salesforce
- Product Promotion
- CRM proficiency
- Customer Service
- Decision-Making
- Time Management
- Relationship Building
- Goal Setting and Achievement
- Sales Targeting
- Rapport and relationship building
Timeline
BDC Sales Manager
Trailer HItch RV
05.2024 - Current
BDC Representative
Mccord's Vancouver Toyota
08.2023 - 04.2024
Mobile Expert
T-Mobile
10.2022 - 08.2023
High School Diploma -
Burbank Adult School
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