Salaevalu Jennifer Pulalasi
Reno,NV
Summary
Experienced with managing customer service teams to ensure seamless operations. Utilizes effective communication and problem-solving skills to address customer needs promptly. Track record of fostering collaborative team environment and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Lead Customer Service / Ramp
Trego Dugan
01.2025 - Current
- Passionate about learning and committed to continual improvement.
- Developed training programs for new representatives, improving onboarding efficiency and retention rates.
Production Assembler
Tesla Gigafactory
05.2022 - 01.2025
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Wrote process, employee and production schedules.
Picker/Packer
Geodis Logistics
04.2020 - 02.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Picker
Trademark Global, LLC
01.2019 - 02.2020
- Operated barcode scanners to efficiently track inventory movement.
- Selected and packed customer orders with high accuracy and attention to detail.
Marketing Assistant
Realestate
01.2016 - 06.2018
- Assisted in creating content for social media platforms to enhance brand awareness.
- Supported marketing team with administrative tasks, ensuring smooth campaign execution.
Education
Diploma -
Proctor R Hug High School
Reno, NV06.2017
Skills
- Friendly, positive attitude
- Customer service
- Time management
- Flexible and adaptable
Timeline
Lead Customer Service / Ramp
Trego Dugan
01.2025 - Current
Production Assembler
Tesla Gigafactory
05.2022 - 01.2025
Picker/Packer
Geodis Logistics
04.2020 - 02.2022
Picker
Trademark Global, LLC
01.2019 - 02.2020
Marketing Assistant
Realestate
01.2016 - 06.2018
Diploma -
Proctor R Hug High School