Salah Alwattar

• Vigilantly monitored and reviewed video content to identify and take appropriate action on violations, such as child nudity, pornography, terrorism, graphic violence, and profanity.

• Demonstrated sound judgment and decision-making skills in accordance with YouTube's community guidelines, terms of service, and applicable laws and regulations.

• Collaborated effectively with cross-functional teams, including policy, legal, and engineering, to address complex content issues and escalate cases as necessary.

• Utilized advanced content moderation tools and technology to improve the efficiency and accuracy of the review process.

• Actively participated in regular training sessions to stay current on YouTube's policies and procedures, as well as emerging trends in content moderation and online safety.

• Contributed to the development and refinement of internal content moderation policies and procedures by providing valuable insights and feedback from your daily experiences.

• Demonstrated strong emotional resilience and adaptability while handling sensitive and potentially distressing content, ensuring a consistent and high-quality moderation process.

• Develop deep knowledge within a complex product group

• Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging

•  Own tasks end-to-end until they are assigned to specialist

•  Discern product confusion from bugs, identify solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome

•  Effectively and concisely communicate resolution, technical resolution, workarounds, or product confusion to the sales team

• Partner with product support group specialists to identify solutions to advertising bugs and product confusion

• Facilitate a high-end customer experience related to support for advertising bugs

•  Mentor team members and own product support areas

•  Review posts, photos, videos and listing content according to the client's policies, workflows and targets while upholding a high standard of accuracy and quality

•  Review content that has been flagged by our users or systems and escalated

•  Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality

•  Understand and remain current with community guidelines and review content in accordance to defined policies and procedures

• Stay up to date with current events and news in the U.S. •  Maintain a consistent and transparent review methodology

•  Consistently meet daily and weekly targets

•  Perform a wide variety of application global policy reviews.

•  Take action on violating Apps by following Workflow and Tile Policy Violation order.

•  Master policy knowledge to ensure high quality Apps review.

•  Multiple Queues Maintain, %99.5 the quality Average Weekly, Handle reported context from Social Media.

•  Reviewing Apps for our client to ensure they followed policies and were categorized by age group for content. I would also review content in said Apps and report Apps that broke certain policies.

Overhauled documentation and filing processes by organizing customer information and processing orders with accuracy. Managed complex transportation and delivery scheduling to avoid backups and slash client wait times. Coordinated with drivers, verified delivery locations, and reviewed orders for completeness. Assessed inventory and documented materials with low stock to mitigate full product depletion. Utilize a detailed tracking system to view truck routes and generate estimated times of delivery; provided regular updates to clients to keep them informed of arrival times. Drafted detailed reports on internal daily activities and progress of ongoing orders for review by superiors; internalized any feedback and implemented changes to remain compliant.

• Customer services, Responsible selling of computers, software and peripherals.

• Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer related accessories hardware/software and cables (CAT2 to 6) and Switch Routers offered by the store.

• Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.

•  Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.

• Advises customers on technical matters and recommends appropriate computer configurations.

•  Help customers maximize the use of software and hardware features.