Salbador Hernandez
2330 Pennsylvania Avenue Riverside,CA
Summary
Dynamic Operations Supervisor with a proven track record at Parking Concepts Inc, enhancing efficiency and customer satisfaction through streamlined processes and effective team training. Skilled in operations management and employee development, I excel in optimizing resource allocation while ensuring safety compliance and fostering strong customer relations.
Overview
24
24
years of professional experience
Work History
Operations Supervisor
Parking Concepts Inc
Riverside, CA
01.2022 - Current
- Supervised daily operations, ensuring compliance with safety and regulatory standards.
- Streamlined parking management processes to enhance operational efficiency and customer satisfaction.
- Trained and mentored team members on best practices in customer service and operational procedures.
- Implemented inventory control measures to optimize resource allocation and minimize waste.
Security Officer
GardaWorld Security
Ontario, CA
04.2021 - 07.2024
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and mitigate potential hazards.
- Responded swiftly to alarms and emergencies, coordinating with law enforcement as needed.
- Trained new security personnel on protocols and emergency response procedures.
- Implemented incident reporting processes to document events accurately for future reference.
Parking Attendant
Republic Parking
Riverside, CA
11.2020 - 01.2022
- Managed daily parking operations, ensuring optimal space utilization and customer satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and safety protocols to enhance team efficiency.
- Oversaw cash handling processes, ensuring accurate transactions and financial accountability.
Security Officer
Securitas Security Services USA
Las Vegas, NV
06.2011 - 10.2020
- Documented daily activities and incidents in detailed reports for management review.
- Trained new staff on best practices in security procedures and protocols.
- Collaborated with team members to enhance overall security measures and efficiency.
- Evaluated existing security systems, recommending improvements for enhanced protection efforts.
Security Officer
Tri State Security and Patrol
04.2002 - 02.2011
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to identify and mitigate potential risks.
- Responded promptly to incidents, maintaining effective communication with local authorities.
- Assisted in implementing security protocols and emergency response plans.
Education
High School Diploma -
Arlington High School
Riverside, CA06.2003
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relations
Timeline
Operations Supervisor
Parking Concepts Inc
01.2022 - Current
Security Officer
GardaWorld Security
04.2021 - 07.2024
Parking Attendant
Republic Parking
11.2020 - 01.2022
Security Officer
Securitas Security Services USA
06.2011 - 10.2020
Security Officer
Tri State Security and Patrol
04.2002 - 02.2011
High School Diploma -
Arlington High School