Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Saleemah Saunders

Summary

Dedicated to providing memorable experiences to build a loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business. My background includes customer service, training, and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demand with a diligent and well-organized mentality. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.. Ready to help the team achieve company goals. Seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Barista Trainer

HMSHost
08.2022 - Current
  • Controlled line and crowd with quick, efficient service.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
  • Developed lesson plans, instructional materials and written practice tests and training courses.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

Associate of Science - Nursing

Herzing University
Orlando, FL
08.2025

High School Diploma -

Oak Ridge High School
Orlando, FL
05.2023

Skills

  • Cleanliness standards
  • Attention to Detail
  • Team Leadership
  • Safe Food Handling
  • Sales expertise
  • Cash Handling
  • Friendly and outgoing
  • Team Player
  • Beverage Preparation
  • Active listener
  • Order Taking

Languages

English
Full Professional

Timeline

Barista Trainer

HMSHost
08.2022 - Current

Associate of Science - Nursing

Herzing University

High School Diploma -

Oak Ridge High School
Saleemah Saunders