Carl Antonino
Brooklyn
Summary
Knowledgeable Barista Trainer with solid foundation in training and developing baristas to excel in their roles. Successfully implemented training programs that improved team efficiency and customer satisfaction. Demonstrated ability to adapt to various learning styles and foster positive training environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
329 Wyckoff
06.2023 - Current
- Provided one-on-one and small-group guidance to new hires, adapting instruction styles to meet individual learning needs and reinforce consistency.
- Developed familiarity with point-of-sale systems to facilitate efficient transactions.
- Practiced health and safety protocols to maintain a clean and safe work environment.
- Engaged with customers to create a welcoming atmosphere and enhance overall experience.
- Modeled professional communication and emotional regulation, helping trainees navigate high-interaction situations calmly and appropriately.
Sales Associate
Superdry
Elmhurst, NY
08.2021 - 07.2023
- Supported customers in making informed purchasing decisions by clearly explaining product features, fit, and value without applying undue pressure.
- Adapted communication style to meet individuals where they were, ensuring clarity and comfort during decision-making processes.
- Assisted in visual merchandising, ensuring alignment with brand standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Balanced company sales expectations with professionalism and respect, maintaining appropriate boundaries during high-pressure interactions.
Babysitter
Private Individuals
New York, NY
05.2021 - 11.2021
- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Developed and implemented age-appropriate learning activities to support cognitive development.
- Maintained consistent communication with parents regarding children's progress and daily experiences.
- Enhanced routines by introducing structured playtime, promoting physical activity and social skills.
Education
High School Diploma -
John Bowne HS
Flushing, NY06-2021
Skills
- Health and safety compliance
- Cleanliness standards
- Complaint handling
- Health codes understanding
- Opening and closing duties
- Professional demeanor
Certification
- Certified Paraprofessional, NYCDOE - 1 month
- Food Safety & Handling, NYCDOH - 2 years
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Barista Trainer
Starbucks
06.2023 - Current
Sales Associate
Superdry
08.2021 - 07.2023
Babysitter
Private Individuals
05.2021 - 11.2021
High School Diploma -
John Bowne HS