Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saleen Villalba

Yucaipa,CA

Summary

Dynamic and dedicated professional with a strong work ethic and a welcoming demeanor, honed at Fast 5 Xpress. Proven ability to enhance customer satisfaction through effective problem-solving and upselling techniques. A reliable team player, adept at multitasking and fostering positive relationships, ensuring memorable car wash experiences.

Overview

4
4
years of professional experience

Work History

Greeter

Fast 5 Xpress
08.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Wienerschnitzel
12.2020 - 06.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma - General Studies

Banning Highschool
Banning, CA
06.2023

Skills

  • Patience and composure
  • Initiative and Self-motivation
  • Team player mentality
  • Welcoming demeanor
  • Sense of humor
  • Effective problem solving
  • Strong work ethic
  • Reliability and punctuality
  • Stocking
  • Creativity and innovation
  • Social perceptiveness

Timeline

Greeter

Fast 5 Xpress
08.2024 - Current

Server

Wienerschnitzel
12.2020 - 06.2021

High School Diploma - General Studies

Banning Highschool

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