Saleh Alsutai
Sandy,UT
Summary
Dynamic Security Officer with a proven track record at Allied Universal Security Services, excelling in incident reporting and customer service. Adept at maintaining order and ensuring safety, I effectively managed high-stress situations, fostering a secure environment while enhancing guest experiences. Committed to ongoing professional development and safety education.
Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in active surveillance and risk management. Ready to use and develop these skills in any role.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
07.2024 - 07.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Completed at least 30 hours of safety continuing education every month.
- Provided ongoing professional development opportunities related to special education topics for general education colleagues.
Education
Bachelor of Business Administration - Business
Salt Lake Community College
Salt Lake City, UT05-2027
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Maintaining order
- Property patrol
- Adapted physical education
- Customer service
- Active listening
- CCTV surveillance
- CCTV monitoring
- Emergency response
- Access control
- Security screenings
- Background investigations
- Security systems
Languages
Arabic
Native or Bilingual
English
Professional Working
Dutch
Professional Working
Certification
- Licensed Security Officer - 10/24/2024 to 7/23/2025
Timeline
Security Officer
Allied Universal Security Services
07.2024 - 07.2025
Bachelor of Business Administration - Business
Salt Lake Community College
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