Accomplished flight attendant offering 5 years of experience in the domestic
and international 5 stars airline
Highly skilled in responding to emergency situations and remain cool under
pressure. dedicated to exceptional customer services
arabic and frensh speaker
Maintained high standards of safety and comfort for passengers throughout flights.
Resolved passenger situations during flight involving disorderly
Handled passenger and medical emergencies efficiently.
compliance with policies
• procedures
•regulations and safety guidance. Clearly explained and demonstrated
safety and emergency procedures to passengers prior to takeoff. Engaged
professionally with passengers to improve satisfaction and exceed
expectations throughout flight. Facilitated communication between flight
deck and cabin crew prior to and during flights to promote smooth
operations. Worked flexible hours
conflict resolution tactics and safety procedures to keep abreast of all new
Developed comprehensive requirements and procedures.
Monitored gate areas and addressed security situations with management.Disbursed and recorded appropriate gate passes. Provided high level ofcustomer service to each person by engaging customer and using activelistening and effective interpersonal skills. Informed clients of essentialtravel information•such as travel times•transportation connections•medical and visa requirements to facilitate quality service. Assistedcustomers with seat availability•gate announcements and flight status to increase boarding efficiency.Managed passenger check-in by verifying customers' traveldocumentation. Assisted customers with ticketing and baggage check-in