Salena Brown
Wilmington,OH
Overview
11
11
years of professional experience
Work History
Harvester
BrightFarms
09.2023 - Current
- Communicated effectively with team members to coordinate tasks and ensure efficient workflow during the busy harvest season.
- Adapted quickly to changing conditions or unforeseen circumstances that required alterations to planned harvest activities or timelines.
911 Dispatcher
Clinton County
01.2021 - 11.2022
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Manager
Walmart
12.2017 - 07.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew Member
Marshal Mini Mart
12.2017 - 07.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Manager
Burger King
11.2014 - 09.2016
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate of Applied Science - Paralegal Studies
University of Cincinnati
Cincinnati, OH08-2026
Southern State Community College - General Coursing
Southern State Community College
Hillsboro, OH12.2017
HS Diploma - High School Diploma
Hillsboro High School
Hillsboro, OH05.2016
Skills
- Multi-line Phone Systems
- Data Entry
- Computer skills
- Organizational skills
- Customer Service
- Computer Operation
- Phone Etiquette
- Microsoft Office
- Communication Skills
- Typing
Timeline
Harvester
BrightFarms
09.2023 - Current
911 Dispatcher
Clinton County
01.2021 - 11.2022
Manager
Walmart
12.2017 - 07.2020
Crew Member
Marshal Mini Mart
12.2017 - 07.2020
Manager
Burger King
11.2014 - 09.2016
HS Diploma - High School Diploma
Hillsboro High School
Associate of Applied Science - Paralegal Studies
University of Cincinnati
Southern State Community College - General Coursing
Southern State Community College