Salena Walters
Lexington,SC
Summary
Experienced in effectively handling customer interactions and promptly resolving issues. Leveraging strong communication skills and empathy to build lasting customer relationships. Proven track record of maintaining high levels of customer satisfaction. Dedicated to fostering loyalty and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Delivery Driver
O'Reilly Auto Parts
10.2021 - Current
- Delivered packages to Automotive shops and various Businesses.
- Collection of payment of current and past due invoices.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Managed customer inquiries and complaints in polite and professional manner.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Operated light trucks to deliver loads as far as 12 miles from home location.
Preschool Teacher
Pisgah Child Development Ministry
04.2020 - 10.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted and supervised 12 children through entire school day.
PRESCHOOL TEACHER
HAPPY CAMPER
06.2019 - 04.2020
- Maintained organized, fun and interactive classroom to help children feel safe.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Assisted and supervised 23 children through entire school day.
PRESCHOOL TEACHER
ANNE PITTS CDC
05.2017 - 06.2019
- As the 3k Lead teacher, I focused on building upon the foundation each child had achieved in prior settings
- My goal for each student was to positively encourage independence in toileting, problem solving, dining, crafting and behavioral excellence through positive reinforcement, peer mirroring, games & songs
- Additional responsibilities included classroom management and family communication
PRESCHOOL TEACHER
THE SUNSHINE HOUSE
05.2015 - 04.2016
- As the Lead teacher for our infant and toddler program, I was responsible for maintaining a standard of excellence that ensured the safety, security and care of each child
- In an ever-changing environment, I excelled at multi-tasking while making sure each child's individual needs were accounted for
- Assisted and supervised 8 children through entire school day.
PRESCHOOL TEACHER
CHILDREN'S LEARNING PLACE
10.2014 - 05.2015
- As the Lead teacher for our infant and toddler students, I was responsible for setting the standard for the love, care and security that each family would come to expect in our childcare facility
- As most children were entering preschool for the first time, I made it my goal to ensure the transition to full time care was seamless, comfortable and empathetic
- Assisted and supervised 10 children through entire school day.
Education
Graduate -
LEXINGTON HIGH SCHOOL
LEXINGTON, SC06.1998
Skills
- Optimistic Mindset
- Client Support
- Active Driver’s License
- Effective Team Collaboration
- Strategic Issue Resolution
- Strong Organizational Skills
- Invoice Collection Expertise
- Thorough Review Process
Timeline
Delivery Driver
O'Reilly Auto Parts
10.2021 - Current
Preschool Teacher
Pisgah Child Development Ministry
04.2020 - 10.2021
PRESCHOOL TEACHER
HAPPY CAMPER
06.2019 - 04.2020
PRESCHOOL TEACHER
ANNE PITTS CDC
05.2017 - 06.2019
PRESCHOOL TEACHER
THE SUNSHINE HOUSE
05.2015 - 04.2016
PRESCHOOL TEACHER
CHILDREN'S LEARNING PLACE
10.2014 - 05.2015
Graduate -
LEXINGTON HIGH SCHOOL
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