Salina Quiroz
Tucson
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Health Care Scheduler
Banner Health Care
03.2023 - 12.2025
- Coordinated scheduling for patient appointments across multiple departments for over 80 healthcare providers.
- Collaborated with medical staff to prioritize urgent patient needs in scheduling.
- Assisted in training new staff on scheduling procedures and software use.
- Reviewed call center logs regularly with management to assess agent performance levels.
Medical Assistant General Surgery
Santa Cruz Valley regional hospital
Green Valley
01.2021 - 01.2022
- Conducted routine vital sign checks and prepared patients for examinations.
- Coordinated appointments and managed the scheduling of patient visits.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Supported physicians during examinations by providing necessary instruments and tools.
- Educated patients on medication usage, treatment plans, and follow-up care instructions.
- Processed patient information using electronic health record systems efficiently.
- Administered injections, medications and treatments as directed by the physician.
- Coordinated with insurance companies for patient referrals and authorizations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Reviewed patient eligibility and benefits to ensure appropriate coverage.
Medical Assistant
Arizona Community Physicians
Tucson
01.2018 - 01.2021
- Conducted routine vital sign checks and prepared patients for examinations.
- Coordinated appointments and managed the scheduling of patient visits.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Supported physicians during examinations by providing necessary instruments and tools.
- Educated patients on medication usage, treatment plans, and follow-up care instructions.
- Processed patient information using electronic health record systems efficiently.
- Administered injections, medications and treatments as directed by the physician.
- Coordinated with insurance companies for patient referrals and authorizations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Reviewed patient eligibility and benefits to ensure appropriate coverage.
- Mentored and coached newly hired employees in their roles and responsibilities.
- Managed inventory of medical supplies and equipment.
Product Consultant
Sephora
Tucson
01.2015 - 01.2018
- Assist Clients- Seek out clients and assist in various needs, make their experience one that will ensure they will make Sephora their number one cosmetic store. Targeting sales, daily sales goals, and correct product application.
- Participates in company programs- Discuss and explain rewards programs to every client that I come engaged with, participates in one brand events to impact the business.
- Scheduling- Assist clients with online reservations, as well as ensuring walk in clients get checked in.
- Sales- Maintain accurate tracking and analysis to help drive Beauty Studio sales and exceed company goals.
- Training new employees and coaching current employee.
- Assisted customers with product selection and inquiries.
- Maintained knowledge of current promotions and sales.
- Operated cash register and processed transactions efficiently.
- Restocked shelves and organized merchandise displays regularly.
- Collaborated with team members to enhance store atmosphere.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Externship Student Medical Assistant
AZ Skin Cancer Center
01.2017
- 200 Hour Externship
Education
Medical Assistant -
Pima Medical Institute
Associate in General Studies -
Eastern Arizona Community College
Diploma -
Cholla High School
Skills
- Microsoft office proficient
- Teams proficient
- Obtaining blood pressure
- Obtaining vitals
- Phlebotomy
- Injections
- Patient education
- Medical Law and Ethics
- ICD-10 Billing and coding with manual
- HIPAA
- OSHA
- Customer service
- Insurance verification
- Documentation proficiency
- Patient scheduling
- Critical thinking
- Medical billing
- Inventory tracking
- Problem-solving
- Staff training
- Team collaboration
- Medical terminology
- Electronic health records
Volunteer Experience
- Blood Donor, Active participant in blood drives
- Keeping Gila Valley Clean, 70, Community service
- Assistant coach little league softball
Timeline
Health Care Scheduler
Banner Health Care
03.2023 - 12.2025
Medical Assistant General Surgery
Santa Cruz Valley regional hospital
01.2021 - 01.2022
Medical Assistant
Arizona Community Physicians
01.2018 - 01.2021
Externship Student Medical Assistant
AZ Skin Cancer Center
01.2017
Product Consultant
Sephora
01.2015 - 01.2018
Medical Assistant -
Pima Medical Institute
Associate in General Studies -
Eastern Arizona Community College
Diploma -
Cholla High School