Salina McCrimon
Brunswick,GA
Summary
Reliable Store Manager with 17years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
17
17
years of professional experience
Work History
Store Manager
Walgreens
Brunswick, GA
09.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Store Manager
Bealls Outlet
Albany, GA
10.2019 - 09.2021
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements
- Assigned tasks to associates to fit skill levels and maximize team performance
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities
- Trained employees on additional job positions to maintain coverage of roles at all times
- Resolved customer problems by investigating issues, answering questions and building rapport
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Strengthened work flow productivity by hiring, managing and developing top talent
Assistant Store Manager
Walgreens
Albany, GA
05.2008 - 07.2019
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
- Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing
- Coached and developed store associates through formal and informal interactions
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness
Education
Early Childhood Education - undefined
Moultrie Technical College
Tifton, GA08.2009
High School Diploma - undefined
Tift County High School
Tifton, GA05.2005
Skills
- Project management
- Workforce Management
- Customer service
- Team building
- Profit and loss accountability
- Recruiting and hiring
- Supervision and training
- Retail inventory management
- Team-oriented
- Accurate cash handling
- Store opening and closing procedures
- Problem-solving
- Multitasking and organization
- Customer relations
Timeline
Store Manager
Walgreens
09.2021 - Current
Store Manager
Bealls Outlet
10.2019 - 09.2021
Assistant Store Manager
Walgreens
05.2008 - 07.2019
Early Childhood Education - undefined
Moultrie Technical College
High School Diploma - undefined
Tift County High School