Hi, I’m
Salina Price
Bulls Gap,TN
Summary
Adept at multitasking and fostering a culture of hospitality, I leveraged my expertise in service prioritization and complaint resolution to enhance guest experiences at Red Dog on Main. My leadership as a Team Leader at Home Depot, combined with a knack for maintaining high-volume dining efficiency, underscores my ability to elevate team performance and customer satisfaction.
Overview
34
years of professional experience
Work History
Red Dog on Main
Waitress
09.2023 - Current
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
US Government
Risk Manager
01.2007 - Current
Job overview
- Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Home Depot
Team Leader
06.2014 - 08.2015
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Chesapeake Police Department
Police Trainer
06.2007 - 08.2010
Job overview
- Facilitated open communication between instructors and trainees, fostering an environment conducive to learning and professional growth.
- Augmented training effectiveness by regularly reviewing course content and updating it accordingly to reflect industry advancements or best practices.
- Implemented up-to-date information in lessons regarding changes in laws or regulations pertinent to the field of law enforcement.
- Maintained accurate records of all training sessions, ensuring compliance with departmental and legal requirements for documentation purposes.
Chesapeake Police Department
Police Officer
06.2007 - 06.2010
Job overview
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Olive Garden
Trainer
01.1994 - 01.1996
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Burger King
Supervisor
01.1991 - 01.1993
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
TCC , Virginia Beach, VA
Associates from Criminal Justice
06.1997
Skills
- Strong multitasking
- Greeting guests
- Cleanliness
- Hospitality service expertise
- Service prioritization
- Memory retention
- Accurate money handling
- Complaint resolution
- High-volume dining
- Dining area maintenance
- Upselling techniques
- Menu presentation
- Upselling
- Point of sale operation
- Sales expertise
Timeline
Waitress
Red Dog on Main
09.2023 - Current
Team Leader
Home Depot
06.2014 - 08.2015
Police Trainer
Chesapeake Police Department
06.2007 - 08.2010
Police Officer
Chesapeake Police Department
06.2007 - 06.2010
Risk Manager
US Government
01.2007 - Current
Trainer
Olive Garden
01.1994 - 01.1996
Supervisor
Burger King
01.1991 - 01.1993
TCC
Associates from Criminal Justice
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