Salina Tufte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Representative
Grimmspeed
10.2022 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Answer incoming phone calls
- Process online orders daily
- Respond to customer emails daily
- Automotive after market product knowledge
Coordinator/Key Carrier
TJX Companies
09.2019 - 03.2022
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit and check payments.
- Accepted and processed customer returns.
- Provided sales feedback to management to address concerns in sales reports.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Medical Receptionist
TRIA Orthopaedic Center
03.2018 - 09.2019
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic and health history to keep information current.
- Enhanced office productivity by handling high volume of callers per day.
Sales Associate
Von Maur
06.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated associates on market trends and stayed up-to-date on forecasts.
Wellness Coordinator
The Joint Chiropractic
11.2017 - 06.2018
- Collected and tracked information about participation and outcomes of individual programs.
- Open/Close store
- Handle cash
- Sell Health bundles
- Morning/Night cleaning tasks complete every shift
Visual Merchandiser
Target
05.2015 - 11.2017
- Started as Fitting Room attendant with promotion to VM
- Answer and direct phone calls to appropriate places
- Assisted in go backs
- Gave nightly intercom messages as store closes
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Monitored and replenished display inventory and restructured according to available stock.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Nail Salon Receptionist
Roc Nails
09.2014 - 05.2015
- Developed relationships with guests to meet client needs and encourage repeat service.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Listened closely to customer complaints and responded appropriately to issues.
- Confirmed appointments, communicated with clients and updated client records.
- Collected payments from clients and updated account balances.
Education
High School Diploma -
John Marshall Senior High School
Rochester, MN06.2015
Skills
- Product and Service Knowledge
- Consulting with Customers
- Effective Problem-Solving
- Adaptability and Flexibility
- Originality and Creativity
- Staff Coaching and Training
Timeline
Sales Representative
Grimmspeed
10.2022 - Current
Coordinator/Key Carrier
TJX Companies
09.2019 - 03.2022
Sales Associate
Von Maur
06.2018 - 03.2019
Medical Receptionist
TRIA Orthopaedic Center
03.2018 - 09.2019
Wellness Coordinator
The Joint Chiropractic
11.2017 - 06.2018
Visual Merchandiser
Target
05.2015 - 11.2017
Nail Salon Receptionist
Roc Nails
09.2014 - 05.2015
High School Diploma -
John Marshall Senior High School
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