Salithia Jackson
Tampa,FL
Summary
Dynamic Environmental Services Supervisor at Tampa General Hospital with a proven track record in health and safety compliance and conflict resolution. Enhanced patient satisfaction through effective bed management and team leadership, fostering a positive work environment. Skilled in hazardous materials handling and committed to maintaining high standards of cleanliness and operational efficiency.
Overview
17
17
years of professional experience
Work History
Environmental Services Supervisor
Tampa General Hospital
05.2023 - Current
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Ensured prompt resolution of any internal conflicts within the team leading to better overall morale among staff members.
Bed Control Coordinator
Tampa General Hospital
01.2022 - 05.2023
- Worked closely with discharge planners to identify potential early discharges, facilitating timely bed availability for incoming patients.
- Enhanced patient satisfaction with the admission process through prompt and efficient bed assignment coordination.
- Supported hospital administration in capacity planning initiatives through detailed tracking of bed utilization trends.
- Improved patient flow by efficiently managing bed assignments and coordinating with various hospital departments.
- Maintained up-to-date knowledge of bed status, ensuring accurate information was available to medical staff at all times.
Environmental Services Housekeeper
Tampa General Hospital Emergency Room
09.2016 - 10.2022
- Utilized personal protective equipment to reduce exposure to hazardous materials.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Supervisor
Busch Gardens Tampa Bay
05.2008 - 10.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Diploma -
Blake High School
Tampa, FLSkills
- Health and safety
- Hazardous materials handling
- Environmental monitoring
- Delegating work assignments
- Custodial services skills
- Troubleshooting
- Standards compliance
- Microsoft office
- Word processing
- Conflict resolution
- Quality assurance
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Clear communication
- Excellent communication
Timeline
Environmental Services Supervisor
Tampa General Hospital
05.2023 - Current
Bed Control Coordinator
Tampa General Hospital
01.2022 - 05.2023
Environmental Services Housekeeper
Tampa General Hospital Emergency Room
09.2016 - 10.2022
Supervisor
Busch Gardens Tampa Bay
05.2008 - 10.2015
Diploma -
Blake High School
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