SALLY AYITEVI
Charlottesville,VA
Summary
Executive Assistantship, Administrative Assistant and Project Management A futurist person, a change advocate with a comprehensive experience in Executive and Administrative Assistantship with Project Management skills. Six years’ leading and managing administrative operation initiatives within different companies and industries. Proven abilities in Project Management, strategic planning, optimizing business processes, managing medium to complex projects, and aligning resources with corporate objectives. Ability to prioritize multiple competing deliverables with excellent interpersonal skills in dealing with other cross-functional areas. Exceptional communication and interpersonal skills; poised to interact with individuals at all levels. Natural flow with colleagues and great multi tasking skills.
Overview
8
8
years of professional experience
Work History
Bank Teller
UVA Community Credit Union
Charlottesville, VA
09.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Educated customers on use of banking website and mobile apps.
EXECUTIVE ASSISTANT
Allkidz Christian Childcare
Charlottesville, VA
06.2022 - 11.2022
- Coordinate weekly, monthly, and quarterly meeting with the proprietor
- Prepare and assess incoming/admissions of incoming children for childcare
- Coordinate meetings with the head office about changes and update the team members in the organization
- Provides support in recruiting and attracting new children for the school through advertisement on various social media platforms and local area
- Evaluating of references and conduct hiring and onboarding training.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Entered customer information and updates in database system to track leads, interactions and relationships opportunities.
MANAGER
EL ROI ORGANICS
Tema, Ghana
08.2019 - 06.2022
- Managed a 3 member staff and provided organizational and production support to senior leadership
- Prepared, managed quarterly reports and presentations on projects undertaken
- Coordinated meetings; making necessary arrangements including scheduling a conference room, set up, catering food, and ensuring all equipment is fully functional
- Provided administrative, organizational and production support to key executives
- Supervised and coordinated all customer needs and services
- Supervised sales performance and advertisement
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, products and services information.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Obtained signatures for financial documents and internal and external invoices.
RELATIONSHIP OFFICER
Electricity Company of Ghana
Accra, Ghana
11.2017 - 07.2019
- Provided administrative, organizational and production support to key executives
- Prepared and assessed electricity paperwork for customers
- Drafted and prepared company proposal letters to new sites
- Handled and reviewed monthly, quarterly utility bill records
- Prepared monthly and quarterly electricity bill reports and presentations.
- Addressed inquiries from clients and department team members.
- Controlled risk through sound decision-making in alignment with client risk tolerance.
ADMINISTRATIVE ASSISTANT
Electoral Commission of Ghan, Wa
Wa Municipal , Ghana
09.2016 - 08.2017
- Provided administrative, organizational and production support to key executives
- Assisted the District Director as a personal assistant
- Managed tasks as needed in his absence
- Directed customer communication to appropriate department personnel.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Responded effectively to sensitive inquiries or complaints.
- Inventoried and ordered supplies for office.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Met incoming guests and clients, offering immediate assistance.
- Scheduled and planned events for internal and external functions for the electoral commission
- Scheduled interviews and served as primary liaison with manager
- Provided support to manager with travel and meeting schedule
Education
Diploma - Cosmetic Brand Management , Personal Care Science
Institute of Professional Care Science Started
AustraliaBachelor of Arts - Psychology
University of Ghana
Legon2016
Bachelor of Arts - Archival Studies
University of Ghana
Legon2012
Skills
- TECHNICAL SKILLS/TOOLS
- Proficiency Microsoft Office tools (Word, Excel, PowerPoint, Visio, Outlook), MS Project
- Management Software: ERP system (SAP, Oracle, Enterprise One)
- Extensive knowledge of Administrative Management, Organizational Behavior and Development
- Performance Management Training
- Strong problem solver
- Articulate and well-spoken
- Self-starter
- Customer service-oriented
- Meticulous attention to detail
Timeline
Bank Teller
UVA Community Credit Union
09.2023 - Current
EXECUTIVE ASSISTANT
Allkidz Christian Childcare
06.2022 - 11.2022
MANAGER
EL ROI ORGANICS
08.2019 - 06.2022
RELATIONSHIP OFFICER
Electricity Company of Ghana
11.2017 - 07.2019
ADMINISTRATIVE ASSISTANT
Electoral Commission of Ghan, Wa
09.2016 - 08.2017
Diploma - Cosmetic Brand Management , Personal Care Science
Institute of Professional Care Science Started
Bachelor of Arts - Psychology
University of Ghana
Bachelor of Arts - Archival Studies
University of Ghana