Sally Coulibaly
Charlotte,NC
Summary
Seasoned Marketing Specialist with over 7 years of hands-on experience in digital and content marketing strategies. With demonstrated expertise in account management, customer services, project management, and UX research.
Overview
5
5
years of professional experience
Work History
Costumer Success Specialist
IntouchCx
10.2023 - Current
- Managed portfolio of up to 100 key accounts, ensuring timely issue resolution and consistent communication with stakeholders.
- Led customer workshops and webinars ounce per week to educate users on product features, updates, and best practices.
- Collaborated with 4 cross-functional teams to deliver successful product implementations.
Account Strategist /Digital Marketing Specialist
Concentric
02.2022 - 09.2023
- Increased clients sales by 20% in average by developing and executing digital advertising campaigns for clients
- Boosted website traffic by 15 % in average with targeted SEO tactics, keyword research, and ad content optimization.
- Improved conversion rates by designing and executing A/B tests for landing pages and ad campaigns.
- Monitored digital marketing analytics, identifying trends and making data-driven adjustments to improve ad performance.
Go-To-Market Strategist
Orange Business Service
07.2019 - 03.2021
Assistant Project Manager
Orange Business Services
02.2019 - 02.2021
Education
Digital Marketing Nanodegree - Digital Marketing
Udacity
US2024
Ux / UI Bootcamp - UX / UI Design
Avo Academy
US2023
Skills
- Digital Marketing
- Analytics and SEO
- Paid Search Campaigns
- Social media Management
- Proficient in Figma
- Proficient in Hubspot
Timeline
Costumer Success Specialist
IntouchCx
10.2023 - Current
Account Strategist /Digital Marketing Specialist
Concentric
02.2022 - 09.2023
Go-To-Market Strategist
Orange Business Service
07.2019 - 03.2021
Assistant Project Manager
Orange Business Services
02.2019 - 02.2021
Digital Marketing Nanodegree - Digital Marketing
Udacity
Ux / UI Bootcamp - UX / UI Design
Avo Academy
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