Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sally Davis

Summerfield,NC

Summary

Accomplished Contract Specialist offering years of experience negotiating and evaluating various contracts in the government field. Adept in developing and implementing unique and significant contract requirements and special provisions. Focused on monitoring contracts for renegotiation or renewal opportunities. Skilled team player with strong background in fast-paced environments.

Overview

18
18
years of professional experience
2
2
Certification

Work History

Facilities Contract Specialist

USPS
Greensboro, NC
03.2019 - Current
  • Provide exceptional customer service to diverse clientele of over 1,400 people even in high-stress environments.
  • Review contract plans and project specifics for thorough understanding.
  • Implement all critical information into agency's database and maintained confidentiality to keep information secure.
  • Maintain digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies.

Administrative Assistant

USPS
Greensboro, NC
11.2017 - 03.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for a staff of roughly 30 people.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

Customer Service Representative

USPS
Greensboro, NC
10.2017 - 11.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Labor Relations Assistant

USPS
Greensboro, NC
03.2016 - 09.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Answered emails, prepared written documents, composed letters, ran reports, set up telecom meetings, and oversaw the Reasonable Accommodation Program.

Mail Handler

USPS
Greensboro, NC
09.2004 - 03.2016
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained records and reports documenting incoming and outgoing mail.
  • Used automated mail processing equipment to sort and collate mail.
  • Managed supply inventory for mailing products.

Education

MA - Human Services/Health & Wellness

Liberty University
Lynchburg, VA
05.2018

BS - Business Adminstration/Human Resources

Guilford College
05.2014

Skills

  • Experience
  • Great Organizational Skills
  • Effective Verbal and Written Skills
  • Teamwork
  • Presentations
  • Problem-solving
  • Contract terms negotiation
  • Company Policy Adherence
  • Active Listening

Certification

  • Negotiation Strategies and Techniques Certification
  • Ergonomics Core Team Certification
  • Reasonable Accommodation Training
  • Discipline Charge Writing Training
  • Common Area Maintenance Training

Timeline

Facilities Contract Specialist

USPS
03.2019 - Current

Administrative Assistant

USPS
11.2017 - 03.2019

Customer Service Representative

USPS
10.2017 - 11.2017

Labor Relations Assistant

USPS
03.2016 - 09.2017

Mail Handler

USPS
09.2004 - 03.2016

MA - Human Services/Health & Wellness

Liberty University

BS - Business Adminstration/Human Resources

Guilford College

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Sally Davis